Assistant Vice President - Client Relationship Manager
Assistant Vice President - Client Relationship Manager
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
We are inviting applications for the role of Assistant Vice President Client Relationship Manager
We are looking for a guide in essential communications change management interpersonal design employee engagement and employer branding to help fuel growth by leading large complex business service and transformation. Someone with rich and tasteful experience in Sales & Commercials space.
Roles and Responsibilities:
As a AVP Client relationship you will be responsible to nurture and grow existing accounts as well as opening new doors and fostering emerging relationships to penetrate and grow Genpacts footprint in CPG & Hitech vertical.
Who can help develop relationship with CPG sales organizations and build strong go to market strategies.
Help build creative & profitable commercials models for Genpact
Build right data strategies which can help define right promo planning to .
Develop Industry Insights capability
Consultative skills & Executive presence in Clients discussion
Collaborate with Sales and Operations senior leadership to build momentum on new deals and successful conversion.
Project managing internal crossfunctional client issue resolution and the associated response
Develop a growth strategy focused both on financial gain and customer happiness
Promote a culture of trust respect and transparency with the team and the client.
Operational excellence governance project prioritization team resource optimization
Conduct research to identify new markets and customer needs in Deduction management space
An innovative mindset to identify improvement opportunities to optimize processes decrease costs and increase client value
Strategic thinker with the ability to translate strategy into an executable plan.
Build and manage collateral requirements for customer meetings by coordinating with key partners Sales Operations Value Share teams Transformation and Digital teams
Perform SWOT Analysis Due Diligence Financial Statement to check business impact for new customers.
Transformation mindset and eye for identifying automation/process improvement opportunities.
Promote the companys products/services addressing or predicting clients objectives
Identifying and mapping business strengths and customer needs
Develop business case studies showcasing the impact for value Share aimed at new and existence customers
Actively work to build and mentor highly motivated enthusiastic and skilled teams.
Qualifications we seek in you!
Minimum Qualification:
Incumbent should have rich experience in sales & commercials space including Trade planning to
Understand the market & worked with Sales functions & has ability to connect Genpact to industry players
University Graduate
Welldeveloped and proven skills in project management and client engagement.
Person who can manage Global teams develop/ groom & build skill sets
Proven ability to understand customer needs and translate them into workable operational processes to support service delivery.
Should be well versed with analytics techniques used in CPG & Hitech space and their applications in Sales / Revenue Management or Sales & operations planning.
ERP Platform Thorough with Finance & accounting modules of SAP and Oracle
Pastexperience of directly managing client & Retailer
Strong analytical mindset problem solving and organization skills
Strong networking presence in CPG & Hitech space
Missiondriven and passionate about serving a purpose
Excellent awareness of market conditions and client business environment
Person should be ready to travel on regular basis.
Ambitious to do research on different industry sectors consultative skills executive presence reciprocal
Preferred Qualification:
Sales operation and Client management
End to End Order to Cash experience
Consulting Background
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
