Community Manager - FAN
Community Manager - FAN
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Job Description
Central City Concern (CCC) is an innovative nonprofit agency providing comprehensive services to single adults and families impacted by homelessness poverty and addictions in the Portland metro area. We hire skilled and passionate people to meet our mission to end homelessness through innovative outcomebased strategies that support personal and community transformation.
Schduele: Monday Friday: 8:00am4:30pm
FAN properties Cambridge Court Sunrise Place Interstate Crossing Taggart Manor and Alpha Apartments
The Community Manager will manage the daytoday operation of the properties supervise sitebased staff and drive the properties successful financial and mission performance. This position works closely with the Portfolio Operations Manager FAN Mentors Resident Services Coordinator Compliance staff other agency programs and outside program partners to promote and preserve community wellbeing and positive tenant and program outcomes.
The Community Manager will oversee unit turnovers and the general quality of the physical environment support tenant moveins and moveouts; conduct unit and property inspections; assist the Portfolio Operations Manager in coordinating routine and emergency maintenance; assist the Portfolio Operations Manager in properly preparing and serve legal notices and filings; works closely with maintenance and janitorial staff partners to assure quality control and care is provided when overseeing assigned properties; contributes to asset management functions; works with Compliance Manager to complete accurate and timely income certifications and does other work as needed in support of CCCs operations and mission.
RESPONSIBILITIES:
- Closely coordinate residents Housing staff FAN staff Resident Services and community partners to maximize community wellbeing and property performance.
- Attend regular meetings among FAN Resident Services community partners and building staff.
- Responsible for supervising sitebased staff and if assigned other personnel.
- Regularly inspect properties and units for stability cleanliness and safety.
- Become familiar with the activities programs and mission of CCC.
- Prepare assigned reports accurately and punctually.
- Screen all potential housing applicants for ADFC criteria and coordinate with Resident Supportive Services staff for
- Assist with waitlist management coordinate Section 8 subsidies and form partnership with housing authority case managers to ensure a seamless intake process.
- Process applications and income certifications and prepare leases and addenda.
- Monitor vacancies by working closely with the FAN Manager or Resident Services staff to ensure timely unit utilization.
- Prepare and process a wide variety of income verification documents.
- Post tenant and subsidy rent payments security deposits and other revenue items in Property Management Database.
- Coordinate application processing for units with Section 8 subsidy including assisting applicants with preparing Home Forward documents and highvolume scheduling with Home Forward.
- Work closely with tenants Occupancy Compliance and FAN Mentor staff to prepare and review files of new residents to ensure paperwork is complete and accurate including Tax Credit income certifications.
- Prepare Tenant Income Certifications following various funding agreements.
- Assist eviction proceedings as needed.
- Work with CCC maintenance pest control paint and janitorial staff to maintain highquality physical maintenance of the property
- Work with outside vendors to ensure the best quality and value for the portfolio.
- Maximize successful occupancy of the portfolio; coordinate tenant moveins with Housing Intake FAN Program and Resident Services staff.
- Complete moveout documents perform unit moveout inspections and expedite unit turnovers with the maintenance department.
- Participate in unit turnovers to ensure continuing quality control and timeliness.
- Assist in issuing notices for lease and community rule violations.
- Collect and enter rents care for banking needs and perform other necessary accounting functions.
- Complete Occupancy reports for Housing and Accounting.
- Respond to building emergencies as needed.
- Provide backup janitorial and minor maintenance services as needed.
- Attend FAN Program Provider and Housing Services meetings.
- Function as part of a team providing supportive housing and report to various job sites as directed by supervisor.
- Ability to work as a team member and establish priorities; display a nonjudgmental attitude and willingness to learn new skills.
- Adhere to all state and federal privacy and security regulations applicable to the program and CCC policies and agreements regarding confidentiality privacy and security. This includes immediately reporting any breach of protected health information or personal identifying information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department as well as to your supervisor or their designee.
QUALIFICATIONS:
- High school diploma or equivalent. Experience in property management.
- Working knowledge of landlordtenant law.
- Experience in community development and working in multicultural organizations and communities is a significant plus.
- Demonstrated knowledge of mental health diagnosis and chemical dependency desirable.
- Central City Concern is committed to a drugfree workplace that encourages a safe healthy and productive work environment and strictly complies with the DrugFree Workplace Act of 1988. An employee shall not in the workplace unlawfully manufacture distribute dispense possess or use a controlled substance or alcohol.
- Will be required to carry an agency cell phone for work use. A cell phone will be provided by Central City Concern.
- Must pass a preemployment drug screen TB Test and background check.
- Must generally be able to walk bend stoop kneel squat twist reach pull and lift heavy objects operate mechanical equipment and climb stairs with reasonable or no accommodation.
- Must possess a current drivers license pass a DMV background check and be designated an acceptable driver as outlined in Central City Concerns Fleet Safety Policy. Must pass drivers training and annual recertification training. Must have own transportation.
- Must adhere to agency nondiscrimination policies.
- Ability to travel between properties frequently and quickly climb stairs and walk through units multiple times a day.
- Applicant must be able to work in all CCC buildings. Some CCC buildings have restrictions due to criminal background and/or active probation and parole.
BENEFITS:Central City Concern offers an incredible benefits package to our Regular/FT employees
- Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
- Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25 in the first year 6 in the second year and 8 in the 3rd year.
- 11 recognized Holidays 2 Personal Holidays
- Comprehensive Medical Vision and Dental insurance coverage.
- Employer Paid Life Short Term Disability AND Long Term Disability Insurance!
- Excellent relocation package for those roles that qualify.
This description is intended to provide a snapshot of the work performed. It is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required for the position.
Central City Concern is a secondchance employer and complies with applicable laws regarding considering criminal backgrounds for employment purposes. Government regulations contractual requirements or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Required Experience:
IC
Employment Type
Full-Time
