Sales Associate - Victorias Secret Teesside
Sales Associate - Victorias Secret Teesside
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Job Description
The Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences consistent with the brand vision.
Key Responsibilities:
- Drives sales and growth by personally selling to customers
- Connecting with multiple customers
- Proactively engages with customers reads cues and responds effectively
- Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
- Uses confident selling statements and is effective at overcoming customer objections
- Provides customers with the perfect bra fit by asking effective questions taking a measurement or conducting a fitting
- Displays expert product knowledge and takes initiative where needed
- Participates in sales goal setting with manager and tracks individual performance towards the goal
- Delivers a friendly and efficient customer experience
All roles at Victorias Secret are responsible for:
- Driving sales results and growing the business through action and productivity
- Maintaining a focus on bras as the premier product to build loyalty and support our Best at Bras culture
- Creating customer awareness (i.e. email capture) to build customer loyalty when applicable
- Setting personal goals and tracking individual and team performance to the goals
- Preparing for each shift by maintaining awareness of all sales promotions and applicable ringing procedures
- Taking initiative to recover and replenish merchandise so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
- Keeping an awareness of and building personal capability in loss prevention
- Reinforcing store strategy to reduce shrink
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
KPIs:
- Sales
- Sales Per Hour
- Pounds Per Transaction
- Transactions Per Hour
- Bra Conversion
Qualifications:
Exhibits an authentic desire to exceed the customers expectations
Persuasive builds enthusiasm and inspires the customer to buy
Proven ability to meet or exceed sales goals preferred
Demonstrates a sense of urgency
Has a healthy competitive spirit while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings weekends holidays and nonbusiness hours
Required Experience:
IC
Employment Type
Full-Time
