Social Worker III B - CPS

• Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence such as situations where environmental forces affect family life
• Receives and responds to reports of suspected abuse; obtains information from reporters; personally investigates and assesses situations to protect vulnerable adults and children and recommends alternate placement; may provide information to law enforcement or district attorneys; may be required to work oncall; may testify in court
• Performs case studies evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
• Develops and carries out social treatment plans for an assigned caseload; ensures all services are delivered in a respectful culturally sensitive and appropriate manner and
• Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including Adult Protective Services crisis intervention special medical or legal needs and other social services
• Refers clients to other staff members
• Makes a diagnosis of client problems and follows through with the social treatment plans with a high degree of independence
• Interprets policies rules and regulations to client applicants and others
• May act as a lead worker to a small group of social service workers or service employees
• Assists applicants and recipients in utilizing available resources for individual needs
• Makes home visits in connection with casework assignments
• Develops and prepares court report case plans case narratives and safety plans in automated computer systems
• Enters and retrieves data and narratives from automated computer systems
• Prepares and maintains case
• Participates in inservice training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
• Receives casework consultation from professionally trained staff members
• May be required to testify in court
• Works with community organizations and makes referrals to outside resources
• Provides selfhelp information education and services; works with clients and caregivers to develop and improve caregiving and independent living skills
• Obtains and evaluates police medical and psychological reports
• Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
• Performs related duties as assigned

• Principles and practices of organization workload management and time management
• Principles and practices of note taking report writing and English composition grammar punctuation and spelling
• Phone etiquette and interview techniques
• Socioeconomic conditions and trends
• Basic principles of individual and group behavior
• Current issues in the field of social welfare
• Principles of analysis and problemsolving methodology
• Basic public welfare programs on the Federal State and local level
• General principles of public assistance policies and programs
• Principles and techniques of interviewing and recording of social casework
• Laws rules and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker
• Community organization and the social problems calling for the use of public and private community resources
• Current problems and methodology in the field of public social services
• Medical legal economic and social management needs of individuals and families with special medical needs such as HIV disease drug dependency the medically fragile child Alzheimers and the terminally ill
• Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
• Psychopathology the different types of mental illness diagnoses how mental illness affects human behavior and mental health services and treatments utilized by clients
• Signs stages and dynamics of abuse and the effects of abuse on child/adult development and behavior
• Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families
• Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations

• Communicate effectively with others in writing in person and over the telephone
• Analyze data interpret directions procedures and regulations and develop appropriate responses
• Perform job duties under stressful conditions
• Respond appropriately to situations
• Maintain confidential information in accordance with legal standards and/or county regulations
• Understand and apply the agency program policy and procedures
• Obtain facts and recognize the relevance and significance
• Organize and maintain work detail
• Establish and maintain effective working relationship with agency staff clients and outside organizations
• Analyze situation and adopt effective courses of action
• Apply the principles of psychology and family relationships to engage individuals and families in social services
• Recognize signs of abuse for children elderly and dependent adults; assess risk factors and potential dangers to clients
• Apply existing laws rules and regulations to welfare department operations
• Interpret and explain to applicants recipients or others public social service programs policies rules and regulations
• Develop skill in interviewing case recording and interpretation
• Work within a community setting and effectively use appropriate resources and services
• Maintain confidentiality in accordance with legal standards and/or county regulations
• Communicate effectively both orally and in writing
• Operate a personal computer and other office equipment and related software
• Act appropriately in emergency and stressful situations
• Interact professionally and respectfully with clients including difficult hostile or distressed clients
• Respect cultural differences
• Work with difficult or complex cases/clients including clients with dual diagnoses potentially dangerous clients or legally complex cases
• Analyze data from multiple sources interpret and apply complex directions rules policies procedures and regulations and develop appropriate responses

ADDITIONAL INFORMATION

• A valid drivers license may be required at the time of appointment and employees may also be required to drive their own car provide proof of car insurance and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a casebycase basis.
• The San Benito County Health and Human Services Agency requires preemployment fingerprinting as a part of the background investigation for all positions.
• Government agencies accessing US government information which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks.

EXAMINATION INFORMATION

TRAINING & EXPERIENCE EXAMINATION WEIGHTED 100

The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on predetermined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list candidates must receive a minimum rating of 70 on the examination.

Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

If conditions warrant an Experience and Education examination may be conducted in lieu of the Training and Experience examination. Please review the Experience and Education examination information below:

EDUCATION & EXPERIENCE EXAMINATION WEIGHTED 100
The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g. resumes transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks scope and minimum qualifications stated on this bulletin. Supplemental information will be accepted but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list candidates must receive a minimum rating of 70 on the examination.

Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

ELIGIBLE LIST INFORMATION

A departmental open eligible list will be established for the county of San Benito. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD

Once you have taken the examination you may not retest for SIX 6 MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS

Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at orupon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

EDUCATION DOCUMENTS

If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.

General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY

The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

ABOUT SAN BENITO COUNTY
San Benito County is in the Coast Range Mountains in California only 45 minutes from the Pacific Ocean bordering Santa Clara County and adjacent to the San Francisco Bay Area. The County enjoys a high comfort rating with an average of 262 sunny days per year and mild temperatures yearround. Another aspect of the comfort level is the low crime rate which falls anywhere from below to significantly below the national average in all measured categories. One of the historic California missions San Juan Bautista is in San Benito County as well as numerous quaint towns and communities. Within the County there are 12 school districts and several private religious and charter schools all providing students with a quality education. Residents and visitors also enjoy a myriad of outdoor activities here at Pinnacle National Park championship golf courses skydiving cycling geological walks and is reputed to sport the best views in California.