Quality Assurance Tester Technical Writer

The Role

Trillium is seeking a Quality Assurance Tester & Technical Writer. In this role you will play a critical part in ensuring the quality and reliability of our software while also providing traders and internal users with clear concise and wellstructured documentation. You will test software to identify and document bugs and usability issues and translate technical concepts into userfriendly materials. This role requires strong attention to detail a structured approach to software testing and the ability to write accessible content for traders while maintaining technical accuracy. Youll also play a key role in helping us build an AIaugmented knowledge base enabling users to find answers quickly using naturallanguage queries. Were investing in tools that make documentation not just searchable but conversational.

Responsibilities

Quality Assurance Testing

• Collaborate with developers and product managers to understand software functionality and testing requirements

• Design and execute manual test cases to ensure the reliability and usability of trading software

• Identify document and track software bugs/issues providing clear reproduction steps and supporting artifacts (e.g. logs screenshots)

• Verify bug fixes and enhancements before deployment

• Conduct regression testing to ensure new changes do not impact existing functionality
• Contribute to improving QA processes and recommend tool enhancements over time

Technical Writing

• Work closely with the development team to understand new features and translate them into clear actionable documentation

• Write and maintain user guides documentation knowledge base articles and other internal communications

• Tailor documentation for a trader audience accurate visually supported and fast to consume

• Create visual assets including screenshots GIFs and annotated diagrams to illustrate software features and workflows

• Review and refine content for clarity consistency and usefulness

• Gather and incorporate feedback from stakeholders to improve content

• Maintain uptodate documentation as the product evolves

Requirements

• 35 years of experience as a Quality Assurance Tester and/or Technical Writer preferably in fintech trading or software development

• Experience in manual software testing including writing test cases and documenting defects

• Strong writing and editing skills with a keen eye for detail and consistency

• Proficiency with bug tracking tools such as Jira

• Ability to translate complex technical concepts into digestible userfriendly documentation

• Proficiency in creating visual documentation (screenshots GIFs diagramming software)

• Ability to manage multiple documentation projects in a fastpaced environment

What Sets You Apart

• Familiarity with trading platforms market data or financial technology

• Experience with Jira and Confluence

• Exposure to working closely with traders

• Strong instincts for usability and UX particularly in datadense or fastmoving applications

• Proficiency in organizing and maintaining internal knowledge bases or training materials

• Experience structuring documentation for use with AI tools or custom LLM integrations for documentation workflows

• Involvement in collaborating across disciplines (engineering product trading support)

• A passion for clean structured documentation and process excellence

Location: This is a hybrid role based in NYC

Compensation and Perks

• The reasonably estimated salary for this role is $90000 $130000 Additional Bonus if applicable. Actual compensation is based on a number of factors including but not limited to the candidates skills qualifications and experience.

• Complimentary breakfast on Tuesdays and lunch on Wednesdays and Thursdays

• Trillium sets itself apart with a collaborative culture built on mutual respect and a shared commitment to excellence. Many of our team members have chosen to build their entire careers here drawn by an environment that values longterm growth fosters innovation and creates a truly great place to work.

• Trillium offers a wide range of best in class comprehensive and inclusive employee benefits and perks including PTO medical and dental insurance 401(K) matching parental leave pre tax commuter benefits catered lunches and a complimentary membership to Battleground Country Club.