Hospice Clinical Liaison
Hospice Clinical Liaison
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Job Description
Hospice Clinical Liaison
Location: Nashville TN (Hospital Based)
Status: Full Time
Schedule: Monday Friday 8 a.m. 5 p.m.
Hours: 40/week
Alive provides its team members the ability to combine passion for healthcare and love of community in ways that impacts us all. Come serve with us!
SUMMARY
Hospice Clinical Liaison is a healthcare based professional responsible for hospitalbased outreach referral management and growth in admission volume.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- In collaboration with assigned clinical leadership and teams works to identify and nurture potential referral sources and other healthrelated groups for education and outreach while developing and maintaining professional relationships and contact with established providers to promote utilization of hospice services and understanding of the hospice benefit. Interact with many patients and potential referral sources and adjusts discussion to the individuals involved.
- Exhibits superior customer service and critical thinking skills at all times.
- Collaborates with medical community and/or patients and families to facilitate and promote eligible hospice admissions
- Works with referral partners within the hospital to identify and facilitate admissions of patients eligible for GIP level of care in the hospital or in Alives IPU.
- Manages patient discharge from the hospital; and the admission process from the hospital to home IPU or longterm care facilities
- Coordinates tracking of referral sources assessment of utilization of Alive Hospice services and preparation of relationship activity.
- Manages relationships with contracted skilled nursing facilities and longterm care facilities.
- Selfdirects work with little supervision.
- Coordinates educational presentations and inservices.
- Demonstrates good resource management and recognizes the implications of cost in relation to agency budget.
- Maintains referral source spending log.
- Documents daily within the EMR and CRM.
- Conducts onsite data gathering within scope of practice to identify needs and provide support to prospective patients families and referrals sources.
- Communicates with physicians medical directors and other health care providers regarding patient evaluation and response to plan of care.
- Complete required admission documentation within scope of practice.
- Provides and/or facilitates appropriate interventions during complex patient referral and admission process.
- Other duties as assigned.
EDUCATION and/or EXPERIENCE
Registered Nurse; five years healthcare hospice sales and marketing experience preferred.
CERTIFICATES LICENSES REGISTRATIONS
Must have current Tennessee or compact RN license. Current and valid Tennessee drivers license and automobile insurance as required by Tennessee State Law.
Employment Type
Full Time
