The Company
BEAT THE is the next generation of immersive group entertainment where customers step into reallife video games. We use an innovative digital interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience teams wearing hazmat suits go through a series of interactive game rooms including a laser maze before facing the Worlds Largest Paint Slime and Foam ! Our original Brooklyn location opened in 2018. We now have locations in Atlanta Washington D.C. Philadelphia and Charlotte. Weve hosted over 300000 players including hundreds of corporate team building outings school groups and nonprofit organizations. Beat The is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps Kid and Adult Birthday parties Corporate Tournaments and Bachelorette parties. We also have a virtual team building platform called Beat The Virtual serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
The Charlotte Location
Located on the border of the South End and LoSo neighborhoods of Charlotte this is our Companys 5th location. The 10000 square foot location offers our classic Mission experiences with glasswalled rooms blasting teams with Paint Foam and Slime; 4 immersive arcade lounges (Game Bays); street food and a full selection of beer wine cocktails & signature slushies @ The Bar; a beer garden with sports viewing; and dedicated private event spaces for large groups.
Essential Duties & Responsibilities:
A Game Runner will help in creating a oneofakind experience for both Beat The Bombs customers and fellow team members. Beat The Game Runners must be adaptable working both Front of House (FOH) and Back of House (BOH) roles understanding all elements of the Beat The operation.
- Front of House (FOH) Focus:
- Always make customers feel welcome and excited to be at Beat The
- Ensure all game rooms are prepped tested and ready for gameplay.
- Assist Managers with customer checkin as needed
- Make sure customers are properly set up for the game in a timely manner
- Make sure all customer areas are presentable and clean
- Game Rooms
- Bathroom
- Party Room
- Pictures! Always offer to help capture the moment with customers whenever you can
- Head on a swivel! Down time in your area Always ask where else can I help
- Back of House (BOH) Focus:
- Assist teams with suits onboarding and waivers
- Start a team in the game if needed
- Ensure Rooms are set up to start the day and prior to each teams entry into the room
- Maintain a safe environment and facilitate a safe experience for our customers and fellow team members everyone appreciates feeling taken care of!
- Engage and have fun then engage again and have more our customers!
- Pictures! Always offer to help capture the moment with customers whenever you can
- Assist Front of house team members with getting teams set up
The Ideal Game Runner:
- Embodies Beat The Bombs Values:
- Bring Positivity
- Take Responsibility
- Build The Future
- CREATE THE FUN
- Isnt afraid to get a paint blast facility after all!
- Is great with groups! We love to party... and Game Runners need to excel in commanding groups of all kinds birthdays corporate teams family reunions and beyond!
- Has an interest in live experiences / digital gaming
- Loves people! They thrive when engaging with others... both teammates and customers alike!
- The ultimate teammate they are ready to jump in and help wherever and whenever necessary!
- Has a strong aptitude for technology and/or an interest and excitement to learn
- Is solution oriented
- Remains calm when faced with external pressures
- Is friendly outgoing and inclusive
- Is a weekend warrior! (must be available to work weekends)
- Doesnt mind physical activity... our paint buckets can weigh up to 50 lbs
What We Offer
- Competitive Pay Tip Pools and Monthly Bonus Pool
- Paid time off: up to 5 days in year 1 and 10 days after 1st year
- 401k plan
- $500 Annual Learning Stipend for professional development FullTime Only
- Referral Bonuses
- Medical dental and vision insurance (fulltime Only)
- HSA (fulltime only)
- Transit Benefits
- Life Insurance Benefit Options (FullTime Only)
- Free fountain beverages and discounted meals (free for kitchen staff)
- An opportunity to advance or expand your career with company growth
- A chance to be a part of an exciting and fastgrowing start up team
- Friends & family ticket discounts!