Operations Manager
Operations Manager
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Job Description
Our dedicated industry experts have the experience and knowhow to get the job done right. While our sole focus is sweeping our difference is caring.
Job Summary:
The Site Operations Manager manages local scheduling and realtime operations to facilitate and maximize use of resources (human and automated) to achieve customer satisfaction productivity schedule adherence andsitespecificfinancial goals/metrics.
Location: Fremont CA
Salary: Starting at $70000 *based on experience
Benefits of Joining SCA:
- Fullbenefitpackage includingMedical Dental Vision and 401(k)
- Company paid life insurance
- Various voluntary benefits like shortterm/longterm disability accident insurance critical illness insurance and additional life insurance
- Paid vacation time & holidays
- Competitivecompensation
- Careeradvancementopportunity
- Weekly pay onFridays ifhourly status
- On Demand Pay (through Ceridian: Dayforce) Get paid as you earn!
Job Responsibilities:
- Oversee daily Operations activities corresponding to line(s) of business Services.
- Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
- Oversee daily activities of scheduling and dispatch of Sweeping and related Site Services including calling customers as required.
- Coordinate daily activities to maximize scheduling and realtime utilization of resources; analyze and recommend parttimeflexibleand fulltime employee mix to deliver site services.
- Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
- Ensure proper on the job and safety training of personnel assigned.
- Communicate areas of accountability and performance expected of personnel assigned
- Determine appropriate standards of performance as a basis to review progress of personnel assigned.
- Implement employee disciplinary measures seeking support and guidance from management and human resources as required.
- Develop individuals for future advancement.
- Interface with general management to ensuresmooth coordinationof daily operations; providing input on local conditions and enacting contingency plans as needed Notify and escalate customer issues to management as warranted.
- Escalate and direct operational activities when problems arise conduct analysis of problems to provide input for future process improvements.
- Review ongoing operational results to targets. Take corrective measures as needed.
- Participate in daily weeklymonthlyand annual planning process as appropriate.
- Maintain a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate to maximum employee moraleproductivityand efficiency/effectiveness.
- Project a favorable image of the company to enhance public recognition and promote company services provided.
- Support staffing process working with Regional Recruiters to fill open positions for the site.
- Develop and maintain proper staffing levels against site demand for services.
- Maintain equipment/ asset management in accordance with company fleet management policies and guidelines.
- Implement ongoing safety program in accordance with company safety programs and guidelines.
- Recommends salary adjustments. transferspromotionsand dismissals.
- Perform other duties and responsibilities as assigned.
Job Requirements:
- 3 years of relevant industry related experience preferred
- Technical Capacity Problem Solving/Analysis Customer/Client Focus Decision Making Project Management Communication Proficiency Teamwork Orientation.
- Software skills for use of routing tools and proficiency in Microsoft Office specifically Excel required.
- Operate computer and keyboard; able to use phone; sit for long periods; communicate using speechhearingand vision skills.
- Moderate lifting no greater than 40 lbs.; moderate reaching pushing pulling gripping and grasping Ability to stand/sit for a full shift in addition to walking climbing stairs and bending as required.
- Valid Drivers License as applicable.
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Sweeping Corp is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age race religion color disability sex sexual orientation or national Corporation of Americais Proud to be a Drug Free Workplace.
Other details
- Job FamilyAdmin
- Pay TypeSalary
Required Experience:
Manager
Employment Type
Full-Time
