Thermal Root Cause Analysis Engineer

Job Summary:

The Thermal Root Cause Analysis Engineer is responsible for leading investigative analysis and generating comprehensive root cause reports for Vertiv Thermal Management systems. This role involves reviewing complex system data performing onsite failure assessments coordinating component testing and collaborating with engineering service quality and suppliers to identify and resolve thermal system issues. This role demands strong analytical thinking excellent communication skills and the ability to thrive in a fastpaced crossfunctional environment delivering actionable insights that drive product and process improvements.

Responsibilities:

• Develop comprehensive Root Cause Analysis (RCA) reports for Thermal Management systems addressing component failures and systemlevel issues.
• Analyze all relevant failure data including field service reports alarm logs monitoring system outputs site configurations and service history.
• Conduct onsite investigations when needed to support realtime failure analysis during field service repairs.
• Identify failed components based on symptom evaluation; define factory testing requirements and author test scripts for factory technicians.
• Review test outcomes recommend further testing if necessary and determine definitive root causes.
• Coordinate with suppliers engineering and quality teams to analyze component failures and implement corrective actions as needed.
• Recommend and utilize thirdparty labs when appropriate; provide guidance on test design and validation procedures.
• Apply structured problemsolving methodologies such as fishbone diagrams and 8D analysis to systematically identify root causes.
• Utilize spectroscopy tools including Scanning Electron Microscopy (SEM) and FourierTransform Infrared Spectroscopy (FTIR) for material and component failure analysis.
• Collaborate with engineering teams to develop and validate simulation models that support failure analysis using platforms like MATLAB and Simulink.
• Prepare and deliver preliminary interim final and followup reports outlining root causes data findings and corrective recommendations (sitespecific internal and supplierrelated).
• Participate in customer meetings or site visits to present findings and explain technical conclusions.
• Provide technical support and consultation to field engineers thermal support teams and crossfunctional stakeholders.
• Track and analyze failure data to identify systemic issues and recurring trends; recommend design manufacturing or supplierrelated improvements.
• Communicate regularly with Engineering Quality and Services teams on analysis outcomes trends and outstanding actions.
• Contribute to product performance reviews and participate in internal crossfunctional meetings.
• Attend Vertiv product training to gain familiarity with both new and legacy Thermal Management products.
• Participate in supplier quality audits as directed.
• Occasional travel is required

Qualifications:

• Bachelors degree in Mechanical or Electrical is required; a Masters degree or Professional Engineer (PE) certification is preferred.
• 3 years of industry experience with at least 2 years in investigative analysis or root cause failure investigations.
• Strong understanding of HVAC systems air handling units and thermal management solutions; experience with data center cooling and liquid cooling technologies is a plus.
• Proficient in diagnostic methodologies including 8D Fishbone (Ishikawa) FMEA and other quality system processes.
• Solid working knowledge of reliability metrics such as MTBF MTTR and system availability.
• Handson experience with data analysis tools and test equipment including oscilloscopes power quality meters and multichannel data recorders.
• Strong analytical thinking with the ability to interpret technical data and draw wellsupported conclusions.
• Excellent written and verbal communication skills including technical report writing and customerfacing documentation.
• Demonstrated ability to manage multiple priorities in a fastpaced reactive environment.
• Proficient in Microsoft Office and other standard business and technical software platforms.
• Strong interpersonal skills with the ability to work crossfunctionally and interact at all organizational levels.
• Selfmotivated detailoriented and capable of working independently with minimal supervision.
• Willingness to travel as needed and support field investigations including occasional oncall availability.
• Comfortable working in a professional office setting and around electrical equipment while following PPE protocols.
• Successful experience working in collaborative team environments and managing dottedline relationships.

Physical & Environmental Requirements:

• None

Time Travel Needed:

• 10

At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on