Overview:
The Senior Varicent SPM/ICM System Analystwill be responsible for the ICM Application (Varicent) within Vestiss Sales Operations Department including user support maintenance configuration plan analysis design testing and implementation. The Senior Varicent SPM/ICM System Analyst will have decision making authority within the software tool and will guide the business on best configuration practices utilizing his/her softwarespecific training / education / knowledge.
Responsibilities/Essential Functions:
- Manage the configuration/enhancement of the Varicent ICM Application per Vestiss design specifications utilizing disciplined best practices and configuration methodologies.
- Develop plan and execute appropriate adjustments and testing (e.g. test plans test cases and test scripts) to comprehensively test approved enhancements.
- Redesign modify or expand existing components to serve new or improve existing business purposes
- Manage partnerships with various internal Business Partners to understand business problems and help to develop functional and technical solutions within the application.
- Serve as the goto expert for commission administrators business users and the sales team for troubleshooting applicationrelated problems.
- Create and/or modify enduser Reports and Dashboards as determined by Business Stakeholders.
- Update the application for contests spiffs and/or changes in annual compensation plans.
- Work with IT/Data team on data preparation and integration as it relates to the application.
- Maintain strict adherence to established IT changemanagement and quality assurance procedures (change promotion/migration).
- Maintain strict adherence to established IT changemanagement and quality assurance procedures (change promotion/migration).
- Research troubleshoot and resolve errors/issues as needed.
- Maintain security standards assign user security levels.
- Train others in the use of the tool as appropriate/requested
- Perform other duties as assigned or requested
Knowledge/Skills/Abilities:
- Strong analytical and critical reasoning skills
- Strong communication (verbal and written) and people skills
- SQL experience is preferred
- Advanced skillsets in Excel / Spreadsheet software preferred
- Strong presentation and projection skills
- Experience in troubleshooting and solution design
- Experience/knowledge of incentive compensation terminology calculations and metrics is preferred
- Experience with IT change management (change promotion/migration) is required
Working Environment/Safety Requirements:
Work from home
Experience/Qualifications:
- A Bachelors Degree in Computer Science or Business or Engineering is preferred.
- 25 years of related and actual Varicent software experience
- IT Application Administration Experience is preferred
Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical dental vision short and long term disability basic life insurance and paid parental leave. Employees are able to enroll in the companys 401k plan. Employees are eligible for 80 hours of vacation 16 hours of floating holidays and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.
Compensation: The salary rate for this position ranges from $80000 to $100000 depending on circumstances including an applicants skills and qualifications certain degrees and certifications prior job experience market data and other relevant factors.
Required Experience:
Senior IC