Office Support Specialist II Wyoming Law Enforcement Academy 2025-01033
Office Support Specialist II Wyoming Law Enforcement Academy 2025-01033
Posted on :
26-04-2025
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1 Vacancy
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Job Description
Description and Functions
- Open Until FilledGENERAL DESCRIPTION:
The Wyoming Law Enforcement Academy under the Attorney Generals Office seeks qualified applicants for an Office Support Specialist II. This position performs a wide range of general and agencyspecific office and administrative tasks for the Training Section of the Academy in accordance with established guidelines and procedures. The position requires a person who is detailoriented selfdirected and easily applies critical thinking processes.The State of Wyomings total compensation package is excellent and includes:
- Paid annual and sick leave
- Paid holidays
- Retirement with employer contributions
- Deferred Compensation Plan with employer contributions
- Health insurance with an employer contribution toward premiums
- Insurance options for health dental life vision ambulance and short and longterm disability
- Longevity pay
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.- Manages the daytoday and complex processes of receiving and processing all student applications to attend training. Send confirmation notifications for accepted students. Oversees the data input to major database fields. Disseminates equipment and supply lists to students and agencies.
- Communicate regularly with all guest instructors for each of the training courses through telephone email and written correspondence. Makes schedule recommendations based on the needs of staff and guest instructors; produces updates and distributes all training schedules. Assists in the formal development of contracts/agreement letters for guest instructors. Responsible for sending out confirmation letters to all guest instructors for the scheduled training courses.
- Agency contact for providing graduation student information to various legislators. Gathers/calculates the scores for graduation honors/awards. Maintains databases inventory and supplies associated with training courses. Responsible for the production maintenance and distribution of all printed and digital training resource materials for training courses.
- Completes training course reports and student evaluations. Responsible for checking spelling/grammar on all instructor comments for the student evaluations. Manages the archiving and retrieval of all training documentation. Responsible for collecting filing and archiving all course training records and materials for training courses. Applies for instructor certifications and completes the necessary accreditation reports for P.O.S.T. for all training courses.
- Gathers the examination statistics report of all examinations given to students. Track consistent problem questions for each training course in an Excel spreadsheet and forward it to the Training Manager for review. Provide training and support for other staff who act as a backup in this area of responsibility.
- Assists in handling phone and walkin traffic into the Academy Office as needed. Covers various shortages within the office section due to leave requests emergencies etc. Responsible for maintaining the mailing list database for the Academy by updating guest instructors contact information.
- Provides training and monitors the work of the Office Assistant position to ensure the office section is operating properly and tasks are completed.
- Manage the Academy Clothing Canteen. Track and order inventory. Open store for students and guests of the Academy. Maintain cash flow and submit deposits to the Attorney Generals Finance Officer.
- Provides applications and information to students enrolling in the PreService program. Produces and provides the Basic Training Supervisor with selection packets for candidates. Organizes and maintains all records related to the PreService program.
- Produces statistical information scores awards graduation programs and various other documents using Microsoft Access Microsoft Excel and Microsoft Word.
- Resolves problems and makes recommendations for improvements.
- Responds verbally and/or in writing to requests for information.
- Provides customer service to customers clients and staff and acts as a resource and explaining rules and procedures to coworkers customers and/or clients.
- Performs administrative duties requiring considerable judgment which may involve fiscal human resources or other specific program areas.
- Refers customers to appropriate supportive service agencies.
- Evaluates information for accuracy.
- Ensures the procurement process is managed appropriately and according to established procedures.
Qualifications
PREFERENCES:
Preference may be given to applicants with experience in Business Office Communications.
KNOWLEDGE:- Knowledge and ability to use Windowsbased computer functions related to the importation exportation organization and maintenance of information.
- Knowledge and ability to use Microsoft Access and Word.
- Knowledge and ability to use Google Gmail Google Calendar and Docs.
- Knowledge and ability to utilize Blackboard LMS software and Acadis Training database.
- Knowledge and ability to efficiently organize and maintain a variety of written documentation.
- Knowledge of techniques for providing a high level of customer service.
- Ability to communicate clearly and effectively.
- Ability to proofread and make grammatical and spelling corrections to documents and records.
- Ability to utilize Microsoft Excel proficiently to include the use of formulas and data tools.
- Ability to work consistently at a rapid pace with a high level of accuracy under deadlines and heavy workloads.
- Ability to work independently to prioritize tasks anticipate needs and problems.
MINIMUM QUALIFICATIONS:
Education:Associates Degree (typically in Business)Experience:02 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist IOREducation & ExperienceSubstitution:24 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist ICertificates Licenses Registrations:NoneNecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
- Special physical demands are not required to perform the work.
NOTES:- FLSA: NonExempt
- The successful applicant is required to pass a background investigation
Supplemental Information
015Attorney General Wyoming Law Enforcement Academy
Clickhere to view the State of Wyoming Classification and Pay Structure.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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