Program Manager Lead
Program Manager Lead
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$ 127310 - 243340
1 Vacancy
Job Description
Why USAA
At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Program Manager Lead you will work in Enterprise Data Design and Technology Portfolio Management Office as a Program Manager. Lead highimpact programs drive innovation and collaborate with crossfunctional teams to achieve strategic goals.
Leads the management and delivery of largescale programs consisting of multiple projects (multiyear large cost and scope etc. and/or the oversight and governance of programs to ensure alignment to the CoSAs strategic imperatives and to monitor program health. Works to achieve multiyear program deadlines scope and overall program benefits. Supports crossfunctional teams in the development and of change plans in accordance with USAAs change methodology or industry best practices.
We offer a flexible work environment that requires an individual to bein the office 4 days per week.This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ or Charlotte NC. Relocation assistance isnotavailable for this position.
What youll do:
- Leads the implementation of strategic tasks that align programs with an organizations business strategy and goals.
- Responsible for developing multiyear business plans to deliver business capabilities and define approach to achieve business goal while reducing risk and delivering early business value wherever possible.
- Works with program sponsors and crossfunctional teams to evaluate plan and develop scope milestone road maps required resources work plan budget anticipated dependencies and timing for new programs.
- Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.
- Ensures all team members understand how to work together understand interdependencies and coordinates their efforts to complete program goals.
- Assists in the development of performance metrics dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful .
- Directs analyses root cause identification and development and recommendation of key work products.
- Identifies potential new program opportunities to deliver integrated solutions that meet multiple business partner needs.
- Defines and maintains multiple program strategies based on business demand and ROI expectations.
- Negotiates agreements settles disputes equitably and diffuses high tension situations.
- Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity.
- Mentors Program Managers in identifying benefits and defining alternatives across departmental programs and across USAA programs.
- Adheres to EPMO processes procedures controls standards tools and templates (as required).
- Adheres to governance rigor required for work efforts.
- Drives the adoption and sustainment of changes within the organization in compliance with USAAs Change Management methodology.
- Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of project and / or program management experience including experience defining a new program and / or managing largescale projects.
- Demonstrated experience using Waterfall or Agile methodologies to execute on program strategies and deliver complex work efforts.
- Advanced understanding and demonstrated application of risk management policies and procedures.
- Comprehensive knowledge of program management methodology and techniques; program performance evaluation and change management principles / methodologies.
- Proficient experience in USAAs change management methodology or similar industry change management methodology.
- Extensive experience developing maintaining and reporting on large cost work effort(s) / program budgets.
- Stakeholder management and influencing skills.
- Expert level of experience in Principles of Project Program or Portfolio Management.
- Demonstrated expert experience using knowledge of the business its products and processes to assess program risks and rewards across multiple technologies and business goals.
What sets you apart:
- Experience supporting riskrelated compliance related or control adherence activities
- Knowledge of federal laws rules regulations and applicable guidance to area supported
- Experience working in an Agile environment and/or certified in PMP/SAFe
- Lead and manage largescale programs across multiple departments ensuring seamless collaboration and delivery.
- Prepare and deliver highlevel communications to executive stakeholders providing clear and concise updates on program status.
- Demonstrate a sense of urgency in addressing critical issues utilizing escalation processes effectively to ensure prompt resolution and minimal impact on program delivery.
Compensation range:The salary range for this position is: $127310$243340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H1B TN STEM OPT Training Plans etc..
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits visit our benefits page on .
Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Manager
Employment Type
Full-Time
