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Title: Medical Practice Patient Representative (Clerical Assistant) NHMP Brookfield Primary Care Brookfield CT. Full Time/40 hours per week Variable 8 hour shifts 7:30am 7:00pm Monday Friday.
Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice.
Responsibilities:
1. Ensures accuracy of patients information including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones routes calls take messages conveys information and assures accurate communication.
4. Registers verifies and schedules patient appointments testing and referrals.
5. Reschedules cancelled no show tickler appointments.
6. Processes record requests including the copying billing charging and recording.
7. Collects copays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Required Experience:
Unclear Seniority
Full Time