Department: Gresham ReStore
Reports to: Store Manager
Time Commitment: Parttime; hourly
Level: A
Compensation: $17.34/hour to $20.61/hour; We offer a comprehensive benefits package that includes medical dental and vision insurance generous paid time off life insurance paid family and medical leave and more.
*For details on the compensation see Your Compensation section below.
Application Deadline:
Your application is due by Wednesday May 7th. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.
Note to Candidates:
We strongly encourage you to apply even if you dont believe you meet every one of the qualifications described.We are committed to building a diverse and inclusive organization and we are most interested infinding the best candidate for the job and that candidate may be one who comes from a lesstraditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for underserved populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices we have removed educational and experience minimum requirements to focus on candidates abilities to excel based on the responsibilities of the position. We strongly encourage you to apply even if you dont believe you meet every one of the qualifications described.
Who You Are:
You are responsible for working with their store team of staff and volunteers to manage all aspects of daytoday retail operations as needed and directed by leadership. A typical shift involves loading and unloading vehicles guiding volunteers cashiering and providing customer service. Store Associates are expected to perform all tasks safely efficiently and effectively and to use polite and respectful communication with coworkers volunteers and customers. This position requires energy and motivation as well as a connection to the Habitat mission.
Who we are:
At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981 we have built and repaired homes in partnership with over 3000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices four brick and mortar stores one warehouse and numerous construction sites in Portland Beaverton Hillsboro King City Gresham and Lake Oswego.
Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff partners volunteers and donors who are deeply committed to equitable and antiracist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our
Equity Statement and Cultural Compact are living breathing documents that we continually work toward.Please visit our website and social media pages to learn more.
Youll be responsible for:
- Customer service excellence including greeting and assisting customers loading and measuring items answering questions and cashiering
- Greet donors accept and inspect donations that meet our criteria and decline those that do not
- Train volunteers to complete tasks and support them with reviews and followup
- Clean and price donations
- Stock merchandise on the sales floor
- Clean and organize the store including receiving areas break rooms rest rooms and outdoor areas
- Assist donation pickup drivers with residential and business pickups as needed; this can be included in the team members weekly schedule
To be successful in this role youll**:
- One year of customer service experience
- Skill in working in a team with staff and volunteers following the lead and direction of leadership
- Ability and desire to maintain a clean and organized work environment
- Time management skills including managing donation flow urgency and timely arrival for shifts
- Ability or willingness to learn to correctly and safely use tools and equipment such as a forklift pallet jack and dolly
- Knowledge of and desire to follow safety requirements as well as the ability to ensure that store team members do the same
- Knowledge of or willingness to learn communication tools such as telephone email and 2way radio
- Ability to adapt to a changing work environment and learn new operations skills as the program develops
**Any combination of formal education paid work experience unpaid/volunteer experience and life experience will be considered.
To be considered above and beyond the average candidate in this role youll also:
- Any qualifying combination of education certification and experience that demonstrates the ability to perform the duties of the position.
- Volunteer experience
- Bilingual in Spanish
Your work environment and physical demands:
- You will spend your workday in an open warehouse and retail environment.
- Assisting customers and handling donations is very active and requires consistent standing walking bending kneeling stooping crouching crawling and climbing.
- This means you will frequently lift move and/or load items over 50 pounds with mechanical or coworker assistance.
Your Work Schedule:
- 2029 hours a week potentially including Saturday and Sunday as required by your manager.
- Current store hours: Wednesday Monday 10am6pm Tuesday 11 am 6 pm.
Your Compensation:
We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidates willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated.
We determine the best possible compensation offer based on base qualifications relevant experience internal equity and the candidates competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position your compensation will generally be between $17.34 per hour to $20.61 per hour. The full range for this position is $17.34 per hours to $24.28 per hour.
Your Benefits Package:
We offer a comprehensive benefits package that includes:
- Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
- 3 matching 403(b) retirement savings plan
- Expanded Employee Assistance Program (EAP)
What to expect when you apply:
We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your
resume cover letter and provide
three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process please contact
.Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview inperson with the hiring team. Occasionally we may request that finalists complete a second round of inperson interviews. We appreciate the time and effort that you put into this process.
We will begin reviewing applications on or after May 7th and hope to begin the screening and interview process around May 14th.
If offered the position and prior to starting work you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.
Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race color religion gender marital status age national origin physical or mental disability sexual orientation veteran/reserve national guard status or any other status or characteristic protected by law.
This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment expressed or implied. All employment is terminable at will with or without cause.