Mission Statement
The Salvation Army an international movement is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
Under direction of the Centre City Director the Ambassador is responsible for ensuring the wellbeing and safety of our neighbors residents and guests. By performing light maintenance and housekeeping assist with intake process and front desk responsibilities. The shifts may include occasional weekend hours.
Essential Functions
Wellbeing of Neighbors Residents and Guests
- Provide welcoming environment by greeting guests directing them to appropriate
- Use conflict resolution and deescalation communication strategies with neighbors/guests to promote a peaceful campus.
- Engage with unhoused neighbors around our block in coordination with Homeless Outreach
- Direct / Refer guests to appropriate program point of contact to meet unique
Security of Programs and Facility
- Patrol buildings and ground to ensure safety of all guests. Check all doors gates and
- Use deescalation strategies if guests actions do not meet facility
- Uses problem solving skills when faced in challenging
- Has sharp critical thinking skills.
- Thrives working with teams.
- Ambassadors are highly motivated upbeat individuals who work well both with a team and individually when interacting with
- Assist in Light Janitorial and Maintenance
- Pick up trash empty trash sweep around facility.
- Help maintain grounds for safety and cleanliness.
- Assist in maintaining vehicles with cleaning and routine maintenance as needed.
- Promote cleanliness and sanitation for campus and surrounding neighbors.
Working Conditions
Ability to walk stand bend squat climb kneel and twist on an intermittent or sometimes continuous basis. Ability to lift 50 lbs. Ability to grasp push pull objects such as files file cabinets drawers and reach overhead. Ability to operate computer fax and telephone.
Minimum Qualifications
- High School Graduate GED enrolled in a GED program or 1 year work experience
- If in recovery must have a sobriety minimum of one year.
- Experience in or basic knowledge of mental health homelessness and/or addictions fields preferred.
- Criminal background check is required.
- Basic literacy and computer skills.
- CPR and First Aid certification must be obtained in one month of start date.
Skills Knowledge & Abilities
- Ability to exercise sound judgment in carrying out assignments independently.
- Customer Service oriented.
- Ability to greet visitors guests and interact with clients and other staff members in a courteous professional respectful manner.
- Good time management skills.
- Good oral and written communication skills.
- Strong sense of workplace ethics and understanding of confidentiality protocols.
- Ability to effectively use office equipment (computer and copier).