Spcialiste dploiement de systmes Specialist Systems Deployment
Spcialiste dploiement de systmes Specialist Systems Deployment
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Job Description
Are you looking to advance your career by joining a team of passionate and motivated professionals who bring their talents to the healthcare system
Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility teamwork learning and excellence.
What will your days be like at LGI Healthcare Solutions
At the heart of LGIs installations and technological and application deployments at customer sites you will be an essential person in the of installation upgrade enhancement relocation and migration work on various customer systems.
Youll also be responsible for optimizing the latest commercial version available and for ensuring that the companys customer solutions are used to the full.
How will your contributions be showcased
- Carry out installation upgrade enhancement relocation and migration work on products and their components according to each customers specific environment using procedures and tools set up for this purpose (this work is done remotely);
- Support the customer in problem resolution by analyzing the cause implementing a solution and ensuring that the customers needs are met;
- Intervene in the processing of customer requests via the appropriate tool;
- Communicate directly with the customer during the of the work and remain the central point for the followup of remaining problems;
- Respond to requests for information and questions relating to operating software and equipment by providing internal level 2 support;
- Advise customers on the latest products the operation of their system and during the implementation phase of new equipment and software;
- Produce and maintain documentation in line with team procedures and processes;
- Update customer inventory using the appropriate tool to ensure data integrity.
Qualifications :
What you will bring to LGI Healthcare Solutions to succeed in the role:
- Minimum of a related DEC in computer science and relevant experience;
- 13 years of relevant work experience;
- Good knowledge of Solaris Unix Linux and Windows environments;
- Knowledge of Oracle and MSSQL databases;
- Good analytical skills resourcefulness and understanding of job log files;
- Demonstrated leadership and predisposition to good collaboration and exchange of information between colleagues;
- Curiosity proactivity and strong problemsolving skills;
- Good organizational skills and rigor in the preparation and of various tasks;
- Excellent listening and customer service skills;
- Ability to adapt in a constantly evolving sector and good stress tolerance;
- Available to work regular atypical hours;
- This position must be bilingual as the candidate will be responsible for working with documentation in both French and English and communicating orally and in writing with both Frenchspeaking and Englishspeaking partners/clients/suppliers/colleagues.
Additional Information :
Here are the many benefits to ensure your personal and professional wellbeing as well as financial health:
- Remote inoffice or hybrid work with the option of flexible hours to promote balance and performance
- Group insurance plan and group RRSP with employer participation in effect from day one
- Minimum of 3 weeks vacation 5 days personal leave per year
- Access to a telemedicine service and a complete assistance program for all employees and their family
- Access to a leading elearning platform and hours allocated for training and professional development
- More than 40 years of expertise in the health IT field opens the door to many career opportunities
- Projects integrating Agile methodology
- Employee discount program
- An organizational culture rooted in the values of courage determination excellence and collaboration around which we come together to develop technology solutions for the healthcare field.
If you are interested in this position we would be very happy to tell you more about the role the team and life at LGI Healthcare Solutions.
Apply now!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
