Retail Sales Associate-Full Time

About the Role

At H&M as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate or Sales Advisor as referred to internally is responsible for delivering the Best Customer Experience that contributes to the stores sales and profit.  As a Retail Sales Associate you will always put customers first offer assistance and share your Product and Fashion knowledge.  You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care.  By sharing knowledge and skills with colleagues you will actively contribute to creating a Best Team to meet our customers expectations.  This role will work in accordance with H&M standards policies procedures and legal requirements.

Your Day to Day*

• Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding hanging displaying and merchandising garments per H&M guidelines to maximize selling opportunities
• Actively process stock and replenish garments on the sales floor and stock room
• Unload delivery truck receive open and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Ring on the register report and handle all required transactions issue receipts and fold and place merchandise in the appropriate bag following the register best practices routine
• Eager to educate and promote our H&M Loyalty program to our customers
• Share your knowledge and skills with your colleagues offering help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you your colleagues and customer safety at all times
• Follow all procedures and routines regarding safety security and administrative processes in all areas of the store

Qualifications :

Who You Are

• Passionate for customer service and helping people find their style
• A multitasker who enjoys working in a fastpaced environment
• Inclusive positive creative and willing to learn on the job!
• A team player with a flexible approach
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time bend stretch engage in repetitive motions push pull and carry items (mannequins clothing totes torsos etc. for a short distance
• Ability to climb a ladder and use a step stool
• Must be able to work a flexible work schedule including nights and weekend

Additional Information :

Why Youll Love Working for H&M

• A dynamic teamdriven work environment with a group of unique diverse and kind individuals.
• Endless growth & development opportunities
• Dress your personality. We encourage you to dress your personality all day every day. 
• Did we mention our discount at H&M &Other Stories and COS

Job Status: Hourly NonExempt

Compensation:

Sales Associates Start at $15.50 per hour**

Benefits:

H&M believes in rewarding our employees for their many contributions to our shared success. Thats why we offer a full range of inclusive benefits that enable wellness both in and outside of work.  We pride ourselves on being a dogood company and we have a comprehensive benefit package that matches that ambition.  Please note benefits may have eligibility requirements based on employment status.

We offer: 25 Staff Discount Medical Pharmacy Vision and Dental Coverage Employee Assistance Program Vacation Wellness Holiday and Parental Pay 401K Commuter Benefits Health and Dependent Care FSA. Plus additional Voluntary Benefits.

Our Career site will have more details click on Benefits at

*Please note that seasonal employees are not eligible for these benefits

EEOC Code: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive. There may be additional duties and responsibilities assigned for this job at the companys discretion.

**H&M in good faith believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.

 

H&M Fashion USA Inc. Maki Assessment Tool:

We use an online assessment tool called Maki for skillsbased selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decisionmaking tool. Rather it is a tool that uses an AIcreated avatar to present to you a set of multiplechoice questions. These questions are prepared by the H&M hiring team to assess candidates ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application including your assessment score to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment your score will be one factor that the hiring team considers. 

If you have any difficulties or concerns with the online assessment method you can request an alternative method of assessment by contacting . Choosing an alternative method will not affect your chances of being considered for the position nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions. 

When you take the assessment we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose. 

During this process we may collect information from you through cookies with your consent. This may include details such as your electronic network activity information (IP address timestamps and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information please refer to our Cookie Notice.  

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us please refer to our Applicant Privacy Notice.