Assistant Manager Event Coordinator - Saddlehill Winery Farmhouse Kitchen
Assistant Manager Event Coordinator - Saddlehill Winery Farmhouse Kitchen
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USD 55000 - 62000
1 Vacancy
Job Description
About Saddlehill Winery & Farmhouse Kitchen:
Nestled amidst 70 acres of picturesque vineyards and preserved farmland in Voorhees Township NJ just a short drive from Philadelphia Saddlehill Winery & Farmhouse Kitchen offers a unique agritourism experience. Our expansive tasting room boasts stunning views of the vineyards farm horse pastures and flower gardens. We are a 300seat farmtotable establishment committed to serving lunch and dinner featuring dishes crafted primarily from ingredients grown on our estate. We also offer our estatecrafted wines and a curated selection of farmproduced retail items. At Saddlehill we strive to create a welcoming and beautiful environment for our customers to unwind and savor worldclass wine and food pairings.
The Role:
Saddlehill Winery & Farmhouse Kitchen is seeking a dynamic and enthusiastic Assistant Manager with a primary focus on Event Coordination. Reporting to the General Manager this role will be instrumental in driving revenue and enhancing the guest experience by actively soliciting planning and executing a variety of group events while also providing floor management support as needed. The ideal candidate will be a highly organized customercentric individual with a passion for wine culinary pairings and creating memorable experiences.
Responsibilities (Event Coordination Focus):
- Event Sales & Booking:
- Proactively identify and solicit large group bookings including wine tastings culinary pairing experiences corporate events networking gatherings and other private functions.
- Respond promptly and professionally to all event inquiries providing detailed information about our offerings pricing and availability
- Develop and present compelling event proposals and contracts tailored to client needs and budgets.
- Conduct site tours and client meetings to showcase our facilities and capabilities.
- Negotiate event details and finalize booking agreements.
- Maintain accurate and uptodate records of all event bookings and related communications.
- Event Planning & :
- Serve as the primary point of contact for event clients building strong relationships and ensuring clear communication throughout the planning process.
- Collaborate with the culinary team and other relevant departments to design customized menus and wine pairing options.
- Coordinate all logistical aspects of events including room setup staffingwine & culinary offering
- Create detailed event orders and communicate all necessary information to the operational teams.
- Oversee the of events onsite ensuring seamless delivery and exceptional guest satisfaction.
- Troubleshoot any issues that may arise during events ensuring swift and effective resolution.
- Follow up with clients postevent to gather feedback and cultivate repeat business.
- Business Development & Marketing:
- Research and identify potential event markets and opportunities.
- Assist in the development of marketing materials and promotional strategies to attract group bookings.
- Network with local businesses and organizations to build relationships and generate leads.
- Stay informed about industry trends and competitor offerings in event management.
Responsibilities (Assistant Manager / Floor Manager Support):
- Supervising Staff:
- Overseeing the frontofhouse team including hosts servers and bussers during scheduled shifts.
- Ensuring that staff members adhere to Saddlehills standards for service appearance and conduct.
- Assisting with training new employees and providing ongoing support and feedback to current staff.
- Customer Service:
- Handling customer inquiries complaints and special requests to ensure a positive experience.
- Interacting with guests to gauge their satisfaction and address any issues promptly.
- Coordinating with the kitchen to ensure timely and accurate order delivery.
- Floor Operations:
- Managing the seating of guests to optimize table turnover and reduce wait times.
- Monitoring the dining room to ensure it remains clean organized and properly set up throughout service.
- Overseeing the flow of service ensuring that all areas of the restaurant are running smoothly.
- Coordination and Communication:
- Communicating effectively with the kitchen bar and other staff to ensure seamless service.
- Coordinating with other managers to implement daily specials promotions and events.
- Ensuring that all team members are informed about the menu specials and any changes to operations.
- Problem Solving:
- Quickly addressing and resolving any issues that arise during service whether they involve staff guests or the restaurant environment.
- Making realtime decisions to maintain service quality during peak hours.
- Safety and Compliance:
- Ensuring that the restaurant complies with health and safety regulations including food safety cleanliness and employee conduct.
- Conducting regular checks of the dining area to identify and address any potential hazards.
- Financial Oversight:
- Assisting with cash handling procedures including closing out servers cash drawers and ensuring accurate endofday reports.
- Inventory Management:
- Monitoring and managing frontofhouse inventory such as table settings linens and cleaning supplies.
- Ensuring that necessary supplies are stocked and available for use.
- Staff Scheduling:
- Assisting with creating and managing staff schedules to ensure adequate coverage during peak hours.
- Adjusting staffing levels in realtime based on customer flow and operational needs.
Qualifications:
- 2 years of previous management experience in a restaurant winery or event venue environment with a strong emphasis on event coordination and sales.
- Proven track record of successfully booking and executing group events.
- Exceptional customer service and interpersonal skills with the ability to build rapport with clients and guests.
- Strong organizational and timemanagement skills with the ability to multitask and prioritize effectively in a fastpaced environment.
- Excellent 1 written and verbal communication skills 2 including the ability to create professional proposals and correspondence.
- Strong knowledge of food and wine with the ability to make informed recommendations and pairings.
- Proficiency in basic computer applications and pointofsale (POS) systems.
- Ability to work effectively both independently and as part of a team.
- Flexible schedule availability including days evenings weekends and holidays as required by event schedules.
- Knowledge of safety and sanitation standards in the food and beverage industry.
- TIPS Certification or willingness to obtain prior to start of work.
- A genuine passion for the hospitality industry wine and creating memorable guest experiences.
Required Experience:
Manager
Employment Type
Temp
