Associate Client Manager
Associate Client Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Associate Client Manager (CPG Insights)
ABOUT THIS JOB
As an Associate Client Manager Customer Success & Insights you are responsible for all client activity and the overall success of NielsenIQ with the customer. This position focuses on developing an understanding of the clients business needs & challenges while providing core analytical support reportbased activities trusted consultation and problemsolving to support growth.
This includes driving timely outcomes and client value through the data and analytics which drive the overall customer experience and elevate NIQs performance. This role has deep knowledge of the customers business and industry that enable you to identify new opportunities for NIQ to drive value. Works successfully across a matrixed organization structure fully leveraging the service model.
RESPONSIBILITIES
Partner with clients to set objectives that drive business impact and maximum value
Develop a consultative approach to solving business issues understanding the industry and issues a customer is facing
Build/maintain strong relationships and deep expertise with adaptability urgency positivity
Understand client structure and organization
Leverage NielsenIQ solutions and apply industry knowledge conduct issuebased analyses with clear proactive insights and actionoriented recommendations
Drive strategic thought leadership leveraging NielsenIQ tools and assets
Identify opportunities for increased partnership and elevate to sales partners
Facilitate clear daytoday communications with customers proving the value of NIQ solutions in support of growth adoption and value creation
Ensure ontime delivery of solutions to achieve forecasted revenue ontime
Work collaboratively with internal partners to ensure deliverables are connected to customer business objectives delivered on time and focused on the outcome
Lead client discussions providing proactive insights and actionoriented recommendations
Ensure client stakeholders buy into the outcomes and value NielsenIQ is delivering
Work with internal partners to ensure timely delivery of monthly data and reporting
A LITTLE BIT ABOUT YOU
You are flexible and easily adapt to a dynamic work environment. You have a cando attitude and are able to tell a story using data. You are the first to recognize an opportunity then turn it into a solution. Curiosity communication and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.
Qualifications :
QUALIFICATIONS
College/University undergraduate or Masters degree
Experience using Syndicated POS Data & Panel Data a plus!
23 years of Consumer Packaged Goods industry experience preferred
Experience with data analysis & visualizing insights preferably with NielsenIQ Solutions
Highly proficient in Microsoft Office experience with BI Tools a plus (PowerBI Tableau)
Experience working with complex client relationships and client issue resolution
This role has a marketcompetitive salary with an anticipated base compensation of the following range: $6475k. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a salesbased incentive or performancebased bonus. Other benefits include a flexible working environment comprehensive health insurance industryleading parental leave life insurance education support and more.
US Benefits
- Comprehensive healthcare plan (medical Rx dental and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
