Player Services Representative
Player Services Representative
Posted on :
25-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Responsibilities
Qualifications
Cherokee Casino West Siloam Springs is seeking a Player Services Representative to join our Electronic Gaming department (Egames). In this position you will turn winning tickets into smiles by efficiently cashing out guests and smoothly processing jackpots! You are responsible for creating a vibrant and welcoming atmosphere where guests can truly revel in the experience!
Responsibilities
- Celebrate guests big wins by efficiently and accurately handling electronic game (egame) jackpot payoutsensuring all paperwork (including IRS forms) is neat and complete.
- Master the ins and outs of our various egame machines so you can guide players toward their perfect match whether its a thrillseeking adventure or a casual spin.
- Be a problemsolver!Tackle minor hiccups like ticket jamsprinter issuesand reel tilts to keep the fun flowing seamlessly.
- Create a vibrant atmosphere!Greet guests with a smileengage in friendly conversationand ensure everyone feels welcome and excited to play.
- Maintain a clean and organized gaming space by keeping chairs tucked inclearing trashand sanitizing machines for a comfortable experience.
- Be a whirlwind of assistance!Respond promptly to machine alerts and be there to help guests whenever they need you.
- Stay updated on our exciting promotions and events so you can answer any questions with a points for suggesting musttry restaurants and local attractions!
- Keep a watchful eye for responsible gaming prioritize player safety and expect you to report any suspected underage gambling activity.
- Embrace our company culture by adhering to all departmental and company policiesincluding Title 31 and MICs.
Qualifications
- Were looking for someone with a minimum of a high school diploma (or equivalent) and 6 months of customer service experience in a similar blend of education and relevant experience will do the trick!
- Strong communication skills and the ability to work seamlessly with a team.
- Be prepared for a vibrant atmosphere with exposure to smoke noise and bright lights.
- This role requires the ability to lift and carry up to 50 pounds.
- Be ready to put your best foot forward with constant standing and walking throughout the shift.
- Ability to obtain and maintain licensing by the appropriate gaming authority.
- When it comes to paperworkyour attention to detail is ensure federal and state forms are complete and accurateleaving no room for errors.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
