BellpersonAmbassador
BellpersonAmbassador
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Salary Not Disclosed
1 Vacancy
Job Description
The La Jolla Beach & Tennis Club is currently seeking a highly skilled Bell Person join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club Inc. Our landmark hotels and restaurants have become La Jolla institutions which are founded on family values and community mindedness. La Jolla Beach & Tennis Club Inc. offers excellent benefits and a great work environment for our employees.
What we offer:
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical Dental Vision 401K (based on employment status)
- Paid vacation sick and holiday time
- Dining discounts for employees (and up to 6 guests) at the Marine Room The Shores Restaurant and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
- Consistently provide professional attentive and genuinely friendly service
- Promote and follow LJBTC Incs Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
SUMMARY
Provide patrons hotel/suite guests and club members assistance with luggage inquiries and other customer service needs. The Bell Person provides quality 4 Diamond Service to guests that meets or exceeds expectations by anticipating guest needs always maintaining a polite friendly professional demeanor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets guests visitors and patrons with a smile.
- Provides quality service to guests that meets or exceeds expectations by anticipating guest needs and always maintaining a polite friendly professional demeanor.
- Assists guests with luggage obtains taxicabs answers inquiries and delivers amenities.
- Responsible for proper tracking of guest and employee laundry.
- Assists front desk by answering PBX filing registration cards and notifying guests by telephone of deliveries (i.e. automobiles packages) or arrival of visitors.
- Is familiar with different room types and property layout.
- Delivers newspapers and mail and responds to other guest requests.
- Performs beach crew functions such as setting up beach chairs and umbrellas during the off season and assists Beach Crew as needed during periods of high volume.
- Performs security rounds monitors perimeter ensures doors are locked and checks for room service trays on floors halls and corridors.
- Signs Bell Person keys (hotel rooms entrances exits etc. in and out upon arriving and leaving work.
- Ensures lobby area is clean and tidy.
- Monitors hotel entrances to ensure that only authorized personnel guests and/or visitors enter.
- Responds to all guest visitor employee and patron requests in a friendly and efficient manner.
- Provides assistance to Housekeeping and other departments during periods of high volume if requested by manager.
- Other duties may be assigned.
OUTCOME
The Bell person position is the guests initial point of contact and will strongly influence guest impression of the total organization. Prompt and continuous efficient service will contribute to guest comfort and satisfaction.
QUALIFICATION REQUIREMENTS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in English to customers clients members guests and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Employment Type
Full-Time
