Senior IT Engineer Business Applications
Senior IT Engineer Business Applications
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 152150 - 179000
1 Vacancy
Job Description
Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first softwareenabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then weve grown into a diverse national network of over 45000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.
About IT at Headway
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The IT team at Headway is a small but mighty team using technology to build that future.
About the role
In this role youll have the unique opportunity to be the builder and driver of our dedicated inhouse IT Engineering efforts. You will execute projects both technically and organizationally to tackle challenges as the company doubles in size over the next year or two.
Responsibilities:
- Oversee and ensure optimal function of essential business applications such as Google Workspace Jira/Atlassian suite and Slack.
- Manage application security through routine audits and enforce best practices for access control.
- Develop and uphold procedures for employee lifecycle management especially onboarding and offboarding processes.
- Maintain documentation for all core applications and processes.
- Address and resolve applicationrelated incidents and service requests.
- Work collaboratively with crossfunctional teams to enhance application configurations and workflows.
You may be a good fit if you:
- Have 5 years experience working in a SaaSbased IT environment
- Possess subject matter expertise in workflows and integrations leveraging APIs to automate processes and reduce redundancy
- Have familiarity with strict compliance regulations like HIPAA
- Are a hunter/gatherer skilled at working with stakeholders to collect synthesize and present solutions that meet business needs and drive efficiency across workflows
- Value project management and plan work visibly and methodically
- Are a team player and welcome feedback with a growth mindset
- Stay uptodate on the latest security and privacy best practices and requirements
Youll love this role if you want to:
- Work in a fastpaced startup environment.
- Collaborate with highly motivated missiondriven teams striving to redefine access to mental health in America.
- Take projects from vision to reality in partnership with crossfunctional teams thirdparty products and consultants.
- Manage the tradeoff between speed and scalability in order to best empower the teams you work with.
- Measure the impact of your contributions through quantitative reporting methods that promote visibility into our impact and enable our team to make datainformed decisions.
Tools we use:
- Identity and Access Management: Okta Lumos
- Email and Messaging: Gmail and Slack
- Document Creation and Collaboration: Google Workspace Confluence
- Credential Management: 1Password
- Ticketing: Jira Service Desk ZenDesk Jira Projects
- Project Planning: Jira
- Endpoint Management: JAMF InTune ChromeOS Kolide
Our interview process
After you apply to Headway here are some details of what to expect during the interview process.
- Initial screen: Youll connect with someone in recruiting so you can learn more about the team Headways mission and exciting growth and we can get a better idea of your background.
- First round: Youll meet with the IT Manager to discuss your previous experience and do an initial technical screen.
- Final rounds: Youll meet several team members for technical and nontechnical interviews and leave with a fuller picture of what its like to work at Headway.
- References and the Offer: Our favorite part of the process! Well send over all of the details including specifics on employee equity and congratulatory messages from excited future team members!
The expected base pay range for this position is $152150 $179000 based on a variety of factors including qualifications experience and geographic location. In addition to base salary this role may be eligible for performancebased variable compensation and an equity grant depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Benefits offered include:
- Equity compensation
- Medical Dental and Vision coverage
- HSA / FSA
- 401K
- WorkfromHome Stipend
- Therapy Reimbursement
- 16week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.
Headway employees work remotely across the US with the option to work from offices in New York City San Francisco and Seattle. Headway participates in EVerify. To learn more clickhere.
Required Experience:
Senior IC
Employment Type
Full Time
