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Service Technician
Summary
The Service Technician performs various corrective and preventive maintenance duties and special projects to
maintain and enhance Crawford Hoyings residential properties. Duties include but are not limited to HVAC
plumbing electrical carpentry and grounds maintenance. Depending on the size of the property this individual
may work alone or with others with or without supervision and is expected to complete duties in a manner that
meets or exceeds standards set by Crawford Hoying.
Job Responsibilities (responsibilities may include but are not limited to the following)
Completes maintenance work and service requests such as carpentry plumbing painting electrical HVAC
masonry and other general maintenance in accordance with company standards and local city state and
federal building codes
Provides oncall maintenance for evenings weekends and holidays as scheduled
Updates the status of all work orders
Executes the makeready/turn process
Completes the moveout checklist assigning appropriate moveout charges and forwards it to management
for approval and account reconciliation
Schedules and inspects vendor/contractor work to ensure quality completeness and compliance with
company standards
Inspects all rentready apartments to ensure that maintenance items are completed and that the apartment is
movein ready
Inspects physical buildings and/or apartment sites including all roofs garages carports driveways streets
stucco siding pools building recreational facilities and grounds identifying all areas in need of immediate or
future repairs and maintenance and providing an inspection report to the appropriate manager for review
Performs other duties and special projects as assigned
Performance Objectives (objectives include but are not limited to the following)
The 7 Core Values that Crawford Hoying has established to maintain its desired culture
Service request resolution within 24 hours
Resultsoriented attitude
Consistent quality work
Movein quality and curbappeal standards
Unitturn timeliness
Positive teamplayer attitude
Excellent customer service skills
Preferred Knowledge Skills Education and Experience
13 years of related maintenance/janitorial experience
EPA certification preferred but not required
High school diploma or equivalent supplemented by specialized courses or onthejob in HVAC plumbing
electrical and/or carpentry
Effective oral and written communication skills
Ability to operate hand tools; knowledge of first aid and safety procedures
Valid drivers license
Work Environment
The Service Technician works onsite at a residential property and interfaces with external and internal customers
residents and vendors on a regular basis. The work schedule varies depending on the property. Hours are
typically scheduled within 7:00 am and 5:00 pm and may include weekend days. Candidates must be available to
work overtime and oncall as needed and must be flexible and readily available depending on the needs of the
property.
Reporting Structure
The Service Technician reports to the Service Manager at larger properties or directly to the Community
Manager at smaller properties.
Physical Requirements
The candidates physical condition must be sufficient for the consistent and successful completion of the
responsibilities defined for this position. This position frequently requires standing walking sitting reaching with
hands and arms stooping kneeling crouching or crawling. This position may require lifting and/or moving up to
50 pounds and operating power tools. Candidate must be able to occasionally drive during the course of work.
Required Experience:
IC
Full-Time