Functional Business Analyst II

Combined Insurance a Chubb Company is seeking a Functional Business Analyst II to join our fastpaced high energy growing are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hardworking talented professionals!

Job Summary

The Functional Business Analyst II will develop a deep understanding of the companys Claims processes systems and product portfolios to support opportunities for improvements conceptualize viable and costeffective designs and implement business and technology solutions. The position will serve as a liaison between users and internal/external business partners in the development of new systems and enhancement of existing systems. Once established in the role this individual will develop as a Subject Matter Expert (SME) for processes and systems.

Responsibilities

• Analyze and determine the need to change a business process or application through new development or customization of a packaged solution
• Rationalize existing applications to continuously improve functionality eliminate redundancies reduce cost and drive maximum longterm business value
• Align the business team around the scope of a solution and the logical requirements for the technical team to implement
• Contribute to product roadmaps for assigned systems including upgrades enhancements and integrations
• Contribute to business cases and cost benefit analyses for new systems features or operational processes as required
• Develop and deploy agile engineering best practices throughout development lifecycle
• Develop a whole systems approach to analyze business issues and implement holistic solutions; consider upstream and downstream impacts
• Develop understanding and apply BA core concepts of Need Change Solution Stakeholder Value and Context understanding the user journey and the endproduct
• Assist in projects by:
  • Performing the role of Project Manager Business Analyst and Tester when required
  • Facilitating the negotiation of requirements amongst multiple stakeholders
  • Delivering elements of solution design including business rules wireframes or other detailed output with the implementation team
  • Assist coordinate or lead portions of small/simple projects
  • Developing use cases and executing user acceptance plan and testing criteria
  • Documenting process diagrams training materials/job aids
  • Coordinating and participating in implementations
  • Assisting in resource allocation planning
    • Participate in the development of process controls that monitor systemefficiency and provide security within internal applications and external vendors
    • Coordinate issue resolution and escalation and manage expectations across users and stakeholders
    • Report progress on assigned tasks

Competencies

• Communicate effectively through presentation and written notification
• Multitask and pivot to changing priorities in a fastpaced environment
• Work independently or as part of a team
• Build collaborative working relationships
• Problemsolve using process workflow or technology in an organized and logical manner
• Develop solutions in a costeffective and customercentric manner
• Demonstrate continuous learning and improvement approach in self and work
• Exercise professional judgment assume responsibility for decisions and outcomes
• Influence others with facts trend analysis and other supporting data negotiate effectively for winwin outcomes and engage and motivate team members
• Embrace change and successfully implement new approaches and ideas

Skills

• Communication
• Customer service
• Fluency in business Spanish a plus to enable contract and fulfillment in Spanish.
• Systems administration
• Collaboration
• Attention to detail
• Problemsolving
• Prioritization
• Organization
• Project management
• Time management
• Flexibility
• Ability to teach and mentor

Educationand Experience

• Bachelors Degree and / or 35 years of related experience
• Proficiency in MS Office (Outlook Excel Word PowerPoint)
• Agile and Waterfall methodologies
• Insurance industry experience is a plus and Business Analyst experience preferred

The pay range for the role is $63900 to $108500. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.