Customer Experience Account Mgmt Facilitated Internship
Customer Experience Account Mgmt Facilitated Internship
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Job Description
Upon joining the StreamLabs team as a Customer Service Team Member you become part of an organization that believes in service excellence. You be part of an exciting high paced team frequently communicating with customers to walk them through our processes as well as serving as the focal point of communication between customer and other service providers. You will be using various methods of communications phone email and text messaging to get in contact with business referrals. You will be trained on the systems we use general insurance knowledge general plumbing knowledge and coached through proper verbal communications.
Responsibilities
- Manage inbound business referrals
- Contact customers in a timely manner
- Input sales orders
- Track shipments and input data into the company system
- Respond to customer service requests when necessary
- Maintain accurate inventory of finished goods and raw materials
Qualifications
- High school diploma or GED certificate; associate degree preferred
- Sales experience via phone calls
- Ability to organize multiple projects simultaneously
- Familiar with Internet of Things (IoT) technologies
- Experience using Customer Relationship Management (CRM) software
- Ability to speak clearly articulately and grammatically correctly
- Experience with Microsoft office 365
- Excellent written skills
Skills
- Familiarity with ZenDesk
- Homeowners Insurance experience
- Excellent time management skills with proven ability to meet deadlines
- Ability to prioritize tasks
- Enjoy fast paced environment
- Experience with smart phonebased apps
Required Experience:
Intern
Employment Type
Full-Time
