Lead Receiving
Lead Receiving
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
The Lead Receiving Associate supports the Assistant Store Manager Operations by overseeing all the shipping and receiving of merchandise. As the lead you will support the omnichannel approach by providing a seamless shopping experience to both the online and in store customer. The Receiving Lead may also act as a Manager on Duty and help lead the stores daily operations. In this role you will report to the Assistant Store Manager Operations.
What Youll Do
- Process store receipts to be floor ready: hung censored and ticketed as needed
- Receive several trucks and process incoming merchandise
- Return defective/broken goods to original source for claims
- Process damaged goods for inventory control
- Communicate with appropriate division regarding shipment delays and errors
- Help with inventory balances of shipped merchandise
- Work with Store Management and Associates to fulfill customer orders and transfers
- Perform Manager on Duty responsibilities when scheduled including overseeing total store operations responding to customer service issues prioritizing and delegating associate workload and responding to staffing concerns
- Support the onboarding process for new team members and deliver technical training in areas of expertise
- Objectively assess associate performance and provide feedback to management to address development opportunities
- Foster a positive work environment by delivering recognition
- Box merchandise and package for shipment with appropriate outbound paperwork
- Field calls from customer service on order changes including address changes cancelations and customer issues
- Promote communication between the online fulfillment center and store operations
- Follow all safety procedures on the dock and in all other work areas
What You Bring
- Receiving Leads must be willing to work a flexible schedule based on business need which will include evenings weekends and holidays
- 3 years of receiving experience prefer experience in retail
- Requires the ability to perform general math computations
- Possess basic computer skills
- Lift material of up to 35 pounds
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan 401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a femalefounded femalemajority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Employment Type
Full Time
