STUDENT-Supervisor Phonathon
STUDENT-Supervisor Phonathon
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Qualifications
- Currently enrolled as a student at Ithaca College and has been employed in Phonathon.
- Demonstrated understanding of and comfort with Ithaca College fundraising activities including Phonathon goals and objectives.
- Familiarity with Ithaca College campus activities and history
- Ability to motivate and create enthusiasm with peer group.
- Ability to communicate directions and information in a concise and constructive manner.
- Interest in helping Ithaca College
- Courteous and engaging personality
- Able to present information concisely and persuasively.
- Able to follow directions and accurately record data/details.
- Good timemanagement skills
- Reliable and dependable
- Detail oriented and proactive.
- Creative
- Team player and the ability to work independently.
- Demonstrated leadership and management skills.
- Willingness to learn appropriate ways to provide constructive feedback to peers.
Responsibilities
- Serve as a role model for callers always displaying a positive and professional attitude.
- Help callers reach goals by answering questions coaching and demonstrating good phoning techniques.
- Reinforce good phoning skills by providing support and encouragement to callers.
- Prepare calling assignments.
- Select motivational activities for each shift and prepare all activity materials incentives etc.
- Assist with any additional related duties as they occur.
- Meet Phonathon performance standards.
- Manage schoolwork load and job hours.
- Uphold Phonathon employment and confidentiality agreements.
- Inform Ithaca College alumni and parents about campus events news enhancements and initiatives(Calling Texting & Emailing).
- Professionally communicate Ithacas mission and priorities
- Maintain and update information and records.
- Ask alumni and parents to make a gift to support the College by credit card pledgeor check.
Schedule/Hours
- Work two shifts per week.
- Shift times:
o Monday evening 6:00 p.m. 9:00 p.m.
o Tuesday evening 6:00 p.m. 9:00 p.m.
o Wednesday evening 6:00 p.m. 9:00 p.m.
o Thursday evening 6:00 p.m. 9:00 p.m.
- Shift times:
- Attend and participate in monthly Phonathon staff meetings and or help with events.
- Work a couple of Midnight Madness shifts from 9:00 p.m. to Midnight.
- Attend and participate in supervisor meetings.
Experience You will Gain:
- Professional experience
- Confidence
- Knowledge of Ithaca College
- Better understanding of Philanthropy/Giving Back
- Develop transferable skills:
- Verbal Communication
- Leadership
- Collaboration and teamwork
- Time management
- Money management
- Customer Service Skills
- Ability to negotiate.
- Ease/comfort meeting/talking to new people.
- Networking Opportunities
Pay Rate: $15.80
Hiring Manager: Kelly Dukerich
Required Experience:
Manager
Employment Type
Part-Time
