Front Office Supervisor
Front Office Supervisor
Posted on :
25-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Front Office Supervisor
- Beautiful location on the Elizabeth Quay waterfront
- 5 minutes walk from Elizabeth Quay station and close to public transport
- Free Employee Duty Meals
- Free breakfast cereal coffee and tea throughout the day
- Discounts on hotel rooms and food and beverage with Marriott Internationally
- Discounts on retail venues around the location
- Marriott Life with the Works Paid Birthday Leave Sabbatical Leave and Paid Parental Leave
- Recognition and wellbeing programs
- Training and Career Development opportunities within an international brand
- Laundry Benefit
- Employee activities and celebrations throughout the year
About the Role
Duties
- Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements.
- Enter Marriott Rewards information and ensure rates match market codes document exceptions.
- Secure payment prior to issuing room key verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
- Process all payment types vouchers paidouts and charges.
- Balance and drop receipts.
- Count and secure bank at beginning and end of shift. O
- Obtain manual authorizations and follow all Accounting procedures.
- Notify Loss Prevention/Security of any guest reports of theft.
Skills & Experience
- Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
- Im Alert Food Safety Certification (from City of Perth)
- Experience working in customer service role required
- Passion for customer service
- Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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