Geek Squad Advanced Repair Agent
Geek Squad Advanced Repair Agent
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Salary Not Disclosed
1 Vacancy
Job Description
At Best Buy we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a worldclass and unique experience based on what each customer needs.
Key Responsibilities
- Helps drive a positive customer experience by building relationships exhibiting empathy and providing solutions for their needs.
- Understands the importance of the customer experience when performing diagnostic discoveries making recommendations and protecting customer devices both inperson and by phone.
- Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
- Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
- 6 months experience diagnosing troubleshooting or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multitask in a fastpaced environment
- Ability to work a flexible schedule inclusive of holidays nights and weekends
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
IC
Employment Type
Full Time
