Data and Analytics Platform DigitalTechnical Product Manager Lead

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As one of USAAs Lead Enterprise Data and Analytics Platforms Digital/Technical Product Managers you are accountable for the product strategy and roadmap of your Platforms and responsible for ensuring alignment between business goals and the technical delivery roadmap you own. This requires you to clearly prioritize objectives key results and features across years and quarters then manage the flow of prioritized features into the technical delivery teams backlog. To optimize and improve existing platforms you maintain and consult key performance metrics alongside your own knowledge when prioritizing efforts. To set priorities you consult and collaborate with Architects and platform users ranging from engineers to management and executive stakeholders. To manage the delivery teams backlog you consult and collaborate with delivery managers product owners scrum masters and engineers. In all consultation and collaboration you serve as an expert on the product vision for platform technologies at USAA. This requires you to readily invest time and energy to become an expert in USAAs business needs and emerging technology capabilities in the quickly developing data and analytics space.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX or Plano TX. Relocation assistance is not available for this position.

What youll do:

• Independently leverages Digital or Technology research business and market intelligence and datadriven insights to identify opportunities propose solutions create and maintain roadmaps and improve performance.
• Leads team and stakeholders to envision define and translate Digital or Technology product and experience opportunities (customer needs and wants as well as all other input forms into problems gaps etc. into initiatives (i.e. requirements epics features) and drives strategy.
• Shepherds highly complex highly integrated and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business UX Technology Ops Marketing etc..
• Drives quantifies and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses communicating the value proposition of Digital or Technology products and experiences.
• Continuously leverages expert datadriven problemsolving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members.
• Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented.
• Sets the standard for preparing compelling presentations and other forms of communication to communicate complex concepts to a diverse audience including senior leadership and facilitates Digital or Technology product definition concept and collaboration sessions to coordinate discovery development delivery and validation activities as well as to mitigate risks and dependencies.
• Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products.
• Actively manages ambiguity influences others to bring in big picture thinking and drives clarity solutions and plan among team and stakeholders.
• Maintains and applies expert knowledge of the business technology UX and relevant experiences and processes and an expert understanding of Product Management.
• Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved.
• Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years Digital/Technology Product Management experience to include Digital/Technology experience in Strategy/Planning Innovation User Experience Process Engineering Analytics and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience to include Digital/Technology experience in Strategy/Planning Innovation User Experience Process Engineering Analytics and/or Research/Testing.
• Comprehensive knowledge of Technology/Digital products and emerging technology platforms applications data analysis and research techniques and standards.
• Proven track record to effectively develop influence present and communicate highly complex business digital or technology concepts to crossfunctional teams nontechnical users and senior leadership.

What sets you apart:

• Experience with Fivetran Informatica Data Management Cloud (IDMC) and/or data streaming and streaming visualization platforms
• Experience prioritizing large bodies of work across years and quarters
• Experience writing and prioritizing features for technical teams to understand and deliver objectives
• Experience managing dialogue with executive level stakeholders
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $143320 $273930.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.