Technical Operations Analyst
Technical Operations Analyst
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Job Description
Technical Operations Analyst
Are you a techsavvy problemsolver with a passion for streamlining workflows and driving operational excellence StaffBuffalo is partnering with a fastgrowing missiondriven company in Buffalo NY to hire a highly motivated and agile Technical Operations Analyst to join their team! This is a fulltime permanent opportunity to step into a hybrid role bridging technical systems engineering and data teams; perfect for a sharp detailoriented professional ready to make a direct impact. The position offers a competitive salary range of $70000 $90000 per year.
In this role youll be the goto problem solver between data operations engineering and business teams making sure that settlement data from law firms is processed validated and integrated properly across Salesforce and other systems. This position offers visibility the ability to take the lead and the chance to grow in a teamoriented environment that values communication accuracy and initiative.
This is a hybrid position in the Buffalo area.
Responsibilities:
- Act as a liaison between Data Engineering and Operations to ensure smooth system integrations
- Own the setup and configuration of digital workflows using Microsoft Word Adobe Acrobat JSON and SQL
- Upload and validate data in Salesforce and internal systems ensuring accuracy across platforms
- Build and troubleshoot document workflows data mapping structures and esignature solutions
- Support integration efforts and contribute to API configurations and ETL data flows
- Configure and manage Salesforce Marketing Cloud email/SMS workflows
- Analyze operational processes propose improvements and document best practices
- Partner with internal teams and vendors to solve technical problems and meet critical deadlines
- Navigate a fastpaced environment with competing priorities.
Qualifications:
- 2 years of experience in a technical or datadriven role
- Bachelors Degree required; a background in Mathematics Data Science or Technology is a plus
- Strong working knowledge of Microsoft SQL Excel (including formulas) and Salesforce
- Experience with JSON API integrations and ETL pipelines is highly desirable
- Familiarity with Adobe Acrobat and Microsoft Word document configuration
- Exceptional attention to detail organizational skills and ability to manage multiple personalities and projects
- Excellent communication skills
- Highly motivated problemsolving mindset and a strong team player
- Comfortable in a hybrid work model after the first 90 days onsite
Benefits:
- Competitive salary: $70000 $90000/year based on experience
- 401(k) with company match
- Health Dental & Vision insurance
- Paid Maternity/Paternity Leave
- Generous PTO and holidays
- Growing team with potential to expand
The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances where a candidate has education training or experience that far exceeds the requirements for the position would we consider paying higher than the stated range.
StaffBuffalois an Equal Opportunity Employer and does not discriminate in employment on account of race color religion national origin citizenship status ancestry age sex (including sexual harassment) sexual orientation gender gender identity or expression marital status physical or mental disability military status or unfavorable discharge from military service.
#INDSBHIGH
Required Experience:
IC
Employment Type
Full-Time
