DX Program Manager
DX Program Manager
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Job Description
Who we are:
EverTrue is the leading advancement software that supports fundraising efforts at educational institutions and nonprofit organizations. EverTrue merged with ThankView in October 2021 in an effort led by Rubicon Technology Partners. We are a fun smart missiondriven team that is passionate about the work we do!
Our mission is to build relationships inspire generosity and improve lives. By connecting institutional data with dynamic insights from various integration partners we provide education fundraising professionals with everything they need to engage alumni raise support and measure success. Today hundreds of highereducation and K12 institutions rely on EverTrue to better engage identify prioritize and manage their fundraising prospects.
We are a remotefirst company supporting employees in over 30 states with our team striving to share knowledge celebrate accomplishments think creatively and have fun along the way.
At EverTrue we recognize its unrealistic for candidates to fulfill 100 of the criteria in a job posting. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us join our team!
EverTrue is an equal opportunity employer and is committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. We embrace diversity equity and inclusion to enhance employee engagement client satisfaction and external partnerships/relationships. We believe that the more inclusive we are the better we will be together. Diversity is not something we do its who we are.
Who you are:
- You have at least 2 years of direct people management experience specifically overseeing highvelocity fundraising or sales teams.
- You bring experience in or knowledge of higher education and/or frontline fundraising in the nonprofit sector.
- You have a proven track record of building and managing successful longterm client relationships.
- You are an excellent problemsolver with strong project management skills and the ability to handle objections with professionalism and confidence.
- You are selfmotivated and bring a positive teamfirst attitude to everything you do.
- You have experience with or a strong understanding of Development CRM platforms such as Advance Blackbaud Salesforce or EverTrues cloud platform.
What youll do:
- Oversee Donor Experience Programs across multiple institutions ensuring each one delivers measurable results.
- Coach train and develop a team of Donor Experience Officers (DXOs) using KPIs and data insights to guide performance and strategy.
- Lead regular checkins with DXOs client stakeholders and leadership to align on progress surface insights and share best practices.
- Continuously refine outreach tactics to increase donor conversion rates and deepen engagement.
- Integrate insidesales methodologies with relationshipbuilding and stewardship strategies to renew and reactivate donors.
- Collaborate with other EverTrue Donor Experience Program Managers to share insights coordinate strategies and scale whats working.
- Act as a strategic partner and advocate ensuring both internal teams and client stakeholders are aligned around program goals and outcomes.
Why youll love to join our team:
- We offer competitive compensation the base salary range for this role is $85K $95K plus an uncapped sales variable of $10K we also cover 80 of your healthcare premium were a remote first environment with no plans to return to office and our happiness and wellbeing perks are valued at $25K.
- Take a True Adventure on us after your first year well give you $2000 to go on vacation and enjoy your True Birthday where youll get your birthday off and EverTrue will donate to a charity of your choice.
- Develop yourself with our True Growth perk which allows you a stipend to invest in yourself personally and professionally
- When it comes to work life balance we offer discretionary time off 12 holidays 8 sick days halfday summer Fridays a recharge week at the end of the year and monthly Flex Fridays
- We want to ensure that you are excited happy and find fulfillment in your work.
Required Experience:
Manager
Employment Type
Full Time
