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Every day Cambias dedicated team of Pharmacy Technicians are living our mission to make health care easier and lives better. The Pharmacy team is a corporatewide technical support resource for pharmacy benefit reimbursement and other drug use issues which do not require clinical judgment. This function assists the Clinical Pharmacy Consultants and Pharmacy Services staff with formularyrelated operations and other operational processes which require knowledge and experience with pharmaceuticals.
High school diploma or related certificate
2 years of experience as a pharmacy services technician in managed care health insurer pharmacy benefit manager (PBM) provider setting or other licensed pharmacy setting or equivalent combination of education and experience.
Knowledge of Medical terminology health care coding systems such as ICD 10 CPT and HCPCS and HIPPA regulations.
Knowledge of Pharmaceutical products including orals injectables infusion products and chemotherapy.
Knowledge of general office practices and procedures.
Demonstrated knowledge of Grammar and techniques of business practice.
Ability to interact effectively with a variety of health care professionals including physicians nurses pharmacists and billing staff both internally and externally.
Demonstrate maturity tact diplomacy and persuasiveness.
Demonstrated ability to perform pharmaceutical pricing calculations.
Ability to type 30 words per minute 60 wpm preferred.
Demonstrated ability to operate a variety of standard business machines including calculators copiers and faxes.
Basic computer programs skills (Word Excel etc..
Ability to organize plan and prioritize daily workflow and projects within time constraints.
Experience with health insurance and/or prescription benefits preferred.
Perform all duties as described in this document unless doing so would require clinical judgement. In any situation in which clinical judgment is necessary the Pharmacy Services Technician will seek assistance from appropriate medical personnel. Appropriate medical personnel will be available for support during normal business hours.
Responds to nonclinical pharmacy issues from providers pharmacy services staff case managers preauthorization nurses ENCC personnel and government programs personnel and customer service. These pharmacy issues include formulary drug coverage appeal and reconsideration claim status and pricing for drug claims.
Completes daily formulary operational processes including tracking processing and obtaining appropriate documentation for pharmacy medical exception requests prior authorization requests reconsiderations and appeals.
Prepares reconsideration requests for Clinical Pharmacy Consultant review by obtaining and organizing appropriate documentation including but not limited to medical chart notes/reports and medication profiles.
Communicates (orally and by written documentation) information and determinations to providers and members as necessary.
Obtains and organizes drug utilization data including patient specific and populationbased data in a manner which facilitates clinical review and decisions by Clinical Pharmacist Consultants. Organizing data includes but is not limited to sorting into appropriate therapeutic and generic categories.
Assists with auditing and investigations of medicationrelated claims cases and providers to identify misuse of medications misuse of (Regence HMO Oregon) resources substance abuse and erroneous and fraudulent billing practices.
Investigates and organizes workflow for claims referred to Pharmacy Services for review and allowable determination (misc. J codes providers on review reconsiderations).
Supports wellness and disease state management programs for Pharmacy Service and corporately which contribute to NCQA accreditation and ongoing quality improvement.
Contributes to and supports the corporations quality initiatives through process improvement teams and by encouraging team and individual contributions toward the corporations quality improvement efforts.
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The expected hiring range for a Pharmacy Services Technician is $24.00 $29.00 an hour depending on skills experience education and training; relevant licensure / certifications; and performance history.
The bonus target for this position is 5. The current full salary range for this role is $19.00 $34.40 an hour.
About Cambia
Working at Cambia means being part of a purposedriven awardwinning culture built on trust and innovation anchored in our 100 year history. Our caring and supportive colleagues are some of the best and brightest in the industry innovating together toward sustainable personfocused health care. Whether were helping members lending a hand to a colleague or volunteering in our communities our compassion empathy and team spirit always shine through.
Why Join the Cambia Team
At Cambia you can:
We believe a career at Cambia is more than just a paycheck and your compensation should be too. Our compensation package includes competitive base pay as well as a marketleading 401(k) with a significant company match bonus opportunities and more.
In exchange for helping members live healthy lives we offer benefits that empower you to do the same. Just a few highlights include:
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobaccofree workplace. All qualified applicants will receive consideration for employment without regard to race color national origin religion age sex sexual orientation gender identity disability protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability please email . Information about how Cambia Health Solutions collects uses and discloses information is available in our .
Required Experience:
IC
Full-Time