Director of Community Services
Director of Community Services
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1 Vacancy
Job Description
Make a Difference in Someones Life!
At Monarch we work together to provide lifechanging care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports fulltime and parttime team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
The Director of Community Services must be considered aQualified Professionaland have the following qualifications
- 4 years of service and management experience in the field of disabilities
- 7 years of experience working in the field of developmental and intellectual disabilities
A North Carolina Qualified Professional must have one of the following combinations of education and experience (please read carefully):
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required OR
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required OR
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required.
This Opportunity:
The primary responsibility of the Director of Community Services is to support and oversee quality implementation of services across all assigned services being delivered.What Youll Do:
Responsible for clinical and administrative responsibilities delegated by the VP as it pertains to best practices and community service delivery.
Provide supervision training and coaching to all QP level staff assigned. Leads a team that focused on sustaining quality programs while also developing new initiatives that enhance services.
Initiate and maintain systems that produce reports and data on productivity of staffing authorization and clinical expectations.
Works closely with Referral Department to process and assign new referrals.
Develops plans organizes implements and coordinates operations in a manner that promotes growth and achievement for individuals supported staff agency community and all other stakeholders.
Uses a range of communication skills and strategies to establish a mutual relationship with the individual staff coworkers supervisors and community stakeholders
Work with Performance Improvement and perform internal audits to ensure all medical records are complaint with agency policy state rules and accrediting body regulations.
Participate and interact regularly with MCOs as it relates to processes authorizations service development etc.
Report and share information with the Vice President of LTSS to ensure he/she is kept fully informed on the condition of the assigned areas of service and important factors influencing those services. Prepare high quality written reports which succinctly identify outcomes.
Provides leadership and provide local leadership during periods of implementation for new programs and services.
Oversee the development and of the agreed upon projects action plans and deliverables.
Maintain trainings as required and requested
Demonstrate knowledge of emergency procedures and assist in crisis situations
Demonstrate knowledge of and comply with all agency policies and procedures
Complete all other relevant responsibilities assigned by the supervisor
Driving and travel may be required
Education Were Looking For:
Bachelors: Human Services (Required)Certifications Were Looking For:
Drivers License (Valid) USA Qualified Professional (QP) MonarchDSMExperience Were Looking For:
Combination of service and management experience in the field of disabilities (post graduate) Developmental and Intellectual Disability Experience Experience working with adults with a mental health diagnosis and/or developmental disabilitiesSchedule:
MondayFriday 8:00am5:00pm)Target Weekly Hours:
40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call.
This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.
Required Experience:
Director
Employment Type
Full-Time
