LD - Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Advisory Other

Management Level

Senior Associate

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

As a learning and development generalist at PwC you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity: L&D Senior Associate
The L&D Senior Associate will work on supporting program creation implementation and assessment in
collaboration with local L&D and HC members.
Responsibilities:
Support the implementation of learning solutions (classroom elearn virtual and conferences)
including but not limited to the following: project managementscheduling events/sessions
booking rooms managing participant lists creating and sending communications
supporting/managing instructors creation of learning materials and reference sites organizing
meals and social events drafting and reconciling budgets answering participants questions
managing and maintaining data in our learning management system set up/testing and deploying
solutions in our LMS reporting and ad hoc logistical support.
Support L&D processes using the following technologies which will involve the use of HC
systems such as Cornerstone Vantage Content Sphere Sharepoint OnlinePowerBI
Dashboards Talent Link Workday and Metrics that Matter.
Collaborate with L&D Managers to review/build storyboards for e learn development
(instructional design) using PwC authoring tools Rise Camtasia Descript and Vyond
Support building any required material for ALL learning solutions (material/media (audio and
video transcript simulations role plays quizzes)
Use PwC brand guidelines for all learning assets to ensure they are brand compliant
Manage the translation process (as required) to ensure that ALL learning solutions are compliant
to French laws and regulations.
Generate reports from firm systems and troubleshoot the reporting dashboard environment
Export/import of data sets into Alteryx workflows and troubleshoot Alteryx workflow errors as
needed escalate to Sr. Manager as required.
Train end users on new reports and dashboards.
Review/process invoices (e.g. external training venues) to ensure costs are aligned with budget
investigating any significant variances.
Manage expectations of the L&D manager(s) and business stakeholders by providing them with
regular progress reports on current activities (project plans) collaborate and support peers (as
needed) and work collaboratively to identify best practices and drive efficiencies.
Work overtime as approved and necessitated by project demands.
Requirements:
Minimum 5 years of successful experience in a corporate environment.
Experience in delivering or hosting training sessions live/streaming events or meetings using
virtual meeting tools (MS Teams Google Meet Webex)
Experience using elearn development tools (Articulate 360 Vyond Camtasia Descript) and
virtual classroom design.
Proficiency working with business intelligence software (e.g. Alteryx Power BI Tableau) and
other firm tools and technologies (Google Suite MS Office). Excellent ability to work in Excel and
Google Sheets required.
Ability to use/create Alteryx workflows Power BI Dashboards and/or other data visualization tools
Strong relationshipbuilding skills and client service mindset with the ability to deal with individuals
at all levels professionally and competently.
We thank you for your interest; however only candidates selected for interviews will be contacted
for followup.
Strong project management and coordination skills including the ability to manage and prioritize
multiple projects/competing tasks.
Demonstrate exceptional attention to detail (in managing/analyzing significant volumes of course
participant and instructor data).
Agile selfstarter and team player with a demonstrated ability to apply good judgment innovate
problem solve be creative and make recommendations to situations requiring interpretation.
Excellent English verbal and written communication skills including confidence in drafting letters
emails etc. in a clear and concise manner.
An interest in developing as an L&D Professional.
Ability to identify efficiencies and improve processes with a focus on continuous improvement and
the sharing of best practices.
Ability to work both independently and within teams working with others at all staff levels.
Have flexibility and an ability to adapt to changing demands and tight deadlines

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Coaching Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials ELearning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions 32 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date