Catering and Event Coordinator
Catering and Event Coordinator
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Job Description
We are hiring a Catering and Event Coordinator.
Summary:
Support and assist Catering and Event Planning department in managing and maintaining corporate group and catering business. This position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. This position serves as liaison between the Catering team members the Event Management team and other departments in the hotel.
Key Role Responsibilities:
Be one of the first points of contact for incoming sales calls and respond in a quick timely and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqu that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management selfmotivation and proactive planning and endeavor to be organizationally savvy with a keen focus on detail.
Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks select reporting client notification of key dates such as cutoff or payment schedule deadlines group resumes event orders and BEOs billing details and other integral administrative aspects of the booking or of groups and events).
Complete or assist with various aspects of preevent main event and postevent details: Track detail and communicate with internal partners and external clients about the particulars of each assigned event and group.
As needed gain knowledge of hotels food and beverage products pricing presentation and learn about the hotels function space audio visual and any other details related to group and event success.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi CI/TY PMS sales call process etc. and understand the hotels sales strategies (i.e. rates fees budgeted goals etc.. Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for participate in and report out at all necessary internal meetings conference calls reporting planning training and other communications required for this position.
Endeavor to work in a unified and collaborative way one that fosters teamwork and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the teams overall goals.
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents skills creativity and personal and professional growth.
Additional Information:
- Serve as the main point of contact for assigned small roomonly groups as designated by the Director of Events.
- Provide administrative and coordination support for the Event Management team including answering incoming calls and routing messages when Sales Coordinators are unavailable.
- Produce and distribute weekly pickup reports to clients and group managers
- Manage and route daily popup events change logs and event revisions to appropriate departments.
- Route and track delivery of guest amenities related to group events.
- Create and prepare PreCon packets and materials.
- Schedule and set up PreCon meetings with internal team and clients.
- Design and produce event signage as requested.
- Process Marriott Bonvoy reward points in compliance with brand standards.
- Serve as a backup Actualizer assisting in event billing and postevent processes.
- Create and manage all inhouse events ensuring details are properly communicated and executed across departments.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
We offer competitive wages. Fulltime associates are eligible to participate in a comprehensive benefit package which includes medical/dental/vision plans life insurance ST/LT disability options 401K options tuition assistance discounted room rates at Concord managed hotels plus training & development and career advancement opportunities.
We provide Revenue Management and Digital Marketing support as well as amazing training growth opportunities and excellent leadership. Our sales coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is huge proponents of training and development including our signature sales training DST Dynamic Sales Training which all sales managers and Director of Sales attend in their first year in the company.
Why Concord
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality Integrity Community Profitability and Fun. Its important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our Associate First culture supports and inspires personal development both within the workplace and beyond. Concords associates are what our company is built on and we strive to recognize them for their hard work dedication and commitment to excellence. We value work life balance diversity and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drugfree workplace.
$18/hour
Required Experience:
IC
Employment Type
Full-Time
