DescriptionTHIS POSITION IS A 12 MONTH FIXED TERM CONTRACT
THERE IS OPPORTUNITY FOR THIS TO BE EXTENDED
Job Title: Service Calibration/Repair Technician
Department: Operations
Role Outline:
To perform a wide variety of calibration tasks in order to process shipments of instruments to customers in line with provided product specifications. This role will also be required to partake in diagnosis/repair of customer equipment.
Primary Responsibilities:
- To calibrate a wide variety of Fluke Process Instruments equipment to ensure adherence to defined specifications and quality standards.
- To ensure that customer units returned for calibration are maintained in an as found state and tracked through the Fluke System.
- As required diagnose faults with customers products and replace components to restore prime operating conditions.
- Manages the workflow on assigned calibration system(s) to ensure throughput is maximized and customer lead time requirements are met.
- Responsible to adherence to defined processes in assigned work area including but not limited to; Standard Work Instructions 5S Standards Safe Systems of Work or Engineering Drawings.
- As appropriate to train fellow Operatives/Technicians on defined processes as requested by the relevant Supervisor
- To enter relevant data onto any registers requested by the Service Supervisor/required by Fluke Quality policies.
- Suggest and/or implement process/product improvements using the FBS (Fortive Business System) toolset in order to improve operating KPIs (Key Performance Indicators) such as Safety Quality Delivery Productivity and Cost.
- As required partake in the creation review and implementation of new procedures/work instructions including suggesting improvements to currently issued procedures.
- As required and communicated by the Service Supervisor prepare calibration certificates for review/approval from the designated approver.
Additional Information:
FBS Activities:
- A portion of time may be spent attending required meetings Trainings 1:1 reviews and Performance Appraisal reviews as communicated by the Production Team Leader. You are expected to take an active role in these events.
- The business may require you to actively participate in continuous improvement events (Kaizens) or other applicable events which will be communicated to you from time to time.
- The business may require you to actively participate in Daily Management meetings to report out achieved results and manage business expectations.
Position Scope:
- Receives predetermined work assignments that are subject to a moderate level of control and review.
Interaction:
- Interaction normally involves exchange/movement of Fluke product however may include feedback/requests for technical support from Technicians.
- Interacts daily with the Service Supervisor as required to define priorities and escalate issues as required for the proper performance of the role.
- Interacts as required with other members of the Fluke Management team however primary management contact will remain with the immediate Supervisor.
- Interacts with Metrology/Engineering as required for assistance/guidance in the calibration lab to ensure product is produced to the required specification.
Equipment Maintenance:
- A portion of time may be spent on maintenance/calibration/measuring of manufacturing equipment as defined by the Production Team Leader this may include but is not limited to; EHV High Voltage >40kV testers) Testing Jigs/equipment and ESD furnishings subject to appropriate training & authorizations.
Core Competencies:
- Quality inspection of fine details
- Prioritization skills
- Communication skills
- PC Literacy including Microsoft Office
Required Experience:
IC