Head Branch Operations - Kano
Head Branch Operations - Kano
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities & Duties
Ensure effective administration of the cash management and vault access control
Liaise with all internal and external auditors to ensure there are no exceptions or penalties/fines.
Regular review of reports and internal ledgers.
Ensure all possible failure points/lapses in branch operations are identified and resolved.
Create a positive supportive and collaborative work environment for efficient internal customer service delivery.
Ensure Prompt rendition of all required regulatory and internal reports.
Business Office Staff supervision and coordination
Availing Branchwide Transaction Approval
Customer Service Bench marking Standards Maintenance
Customer Complaints Management
Ensure adequate training for all staff
Coordination of Bankwide Cash Management Unit
Proofs Preparation and Transactions Reconciliation
Regulatory compliance and monitoring
Builds Customers Interest in the Bank s Products and Services
Drive digital adoption in line with the Bank s strategy
Requirements
Education/Qualification
- A Bachelor of either Finance Business Administration Economics or any related field.
Experience
- Minimum of 5 years banking experience in Branch Operations.
Benefits
Whats in it for you
- Limitless Growth.
- Positive and Inclusive Work Environment.
- Tailored Rewards and Recognitions.
- Continuous learning environment.
- Health and Wellness Benefits.
Employment Type
Full Time
Key Skills
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