Global Identity Lead Consultant

Accountabilities

This is a summary list of 68 statements for key result areas. These accountabilities should normally be ongoing and unlikely to change significantly from year to year. The focus should be on results rather than activities. When completing the role accountabilities you should: Use action verbs (e.g. ensure provide execute manage design translate); Provide a broad indication of the performance levels required (e.g. effectively accurately in line with defined standards); Ensure the accountabilities relate clearly to this role; Give an indication on freedom to act (e.g. independently under supervision) and interdependencies with other roles.

Global Business Consultant

• Consult with business process owners to understand and drive the business strategy within the business process areas of Customer & Vendor Identity (Business Partner)
• Ensure the future set of programs/ projects are prioritized by business leaders and mapped against the business strategy
• Provide business process leadership and expertise to challenge support enable and improve business performance
• Translate business change needs into an IT environment and viceversa being a conduit between the business and IT in ensuring smooth delivery governance of process data and system changes
• Identify changing business requirements and opportunities resulting from situational changes (e.g. new regulations business situations or data insights) to shape new business processes
• Own one or more framework(s) (design box) through which the Design Authorities assess compliance with the global process standards
• Champion a global business process management approach with a consistently applied set of methods tools and techniques
• Ensure changes to Business Partner data & processes and tools are aligned to supporting process areas to provide a transparent endtoend operating model
• Design agile and sustainable processes to support the introduction of new business models

Identity specific

• Analyze existing customer and vendor management processes and design optimized business processes leveraging the Business Partner model
• Develop a comprehensive strategy for implementing the Business Partner concept plan for system integration and data harmonization
• Coordinate with Master Data team and regional functional analysts to validate country and regional business change requests and bring them to the relevant Design Authority
• Oversee the migration of legacy customer and vendor data to the Business Partner model create roadmaps for data cleansing harmonization migration and process transition
• Develop change management strategies to facilitate adoption of new identity models across the organization
• Create comprehensive documentation for new identity related processes design and deliver training programs for endusers and operational teams
• Drive continuous improvement together with operational teams and stay updated with new features related to Business Partners and identity
• Collaborate with various departments (e.g. Finance HR Procurement etc. to ensure alignment; manage expectations from different stakeholders on identity related matters
• Ensure that Business Partner processes comply with relevant regulations (e.g. GDPR) help in the implementation of appropriate controls and governance structures on data privacy
• Act as a liaison between business users and IT support teams for issues related to the Business Partner model and identity

Qualifications :

Critical knowledge & Experience

This concerns the knowhow to perform the role which may have been gained through academic study (degree education and certificates) business qualifications or onthejob experience. Specify the type of knowledge required (e.g. of specific functional knowledge particular systems or processes and to what level) not the knowhow of the incumbent. This includes experience/familiarity with particular processes or systems dealing with certain products or services and/or the experience of dealing with others both internally and externally.

• >10 years experience in business process management
• International experience working with large multinationals
• University degree in a commercial / business or technical / IT subject
• Expertise in process design methodologies and techniques
• Expertise in business process management and value stream mapping
• Experience in working with IT companies & inhouse IT departments
• Knowhow about Agile & Operational Excellence is a plus

• Shows insight in identifying core issues in complex business problems
• Uses data logical analysis and insight to pinpoint the underlying issues
• Articulates goals based on an understanding of capability and readiness to change
• Communicates an indepth understanding of the current and future challenges faced by the organization and the drivers of change
• Sells valueadding concepts and solutions to business leaders to transform the organization
• Adapts communication style and content to the needs of the audience

Manages complex relationships across business sectors

Additional Information :

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status. 

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