Sales Account Manager - One Of A Kind Show
Sales Account Manager - One Of A Kind Show
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Job Description
Rooted in our purpose to champion creativity One Of A Kind brings together a community of likeminded individuals to exchange ideas stories and objects through the culture of craft. Since 1975 One Of A Kind is best known for hosting Torontos largest and best attended craft shows. Between our Spring and Winter events we connect thousands of small businesses with 130 000 visitors each year. From in person events to yearround digital products One Of A Kind is invested in delivering meaningful experiences between makers and buyers so that so that shopping Canadian Made is simple yet impactful to the vitality of our local communities.
One Of A Kind is produced by Informa plc a leading international events intelligence and scholarly research group. Throughout Informa in every market and operational divisions we share the same purpose: to champion the specialist connecting people with knowledge to help them learn more know more and do more.
Just as no two days are the same at Informa Connect we recognise that no two people are the same putting diversity and inclusivity at the heart of what we do. This doesnt happen by chance. We actively work to create a shared culture. Its a place where individuals bring their own experience and insights to discover new opportunities and build a varied career. We want you to thrive as part of a fantastic community. We champion you. Ready to embark on a new and exciting adventure Read on.
Ready to embark on a new and exciting adventure Read on.
About the Role:
The Sales & Account Manager is to sell exhibit space and value add products to potential clients and to maintain existing and develop new customer relationships. The role is varied and extensive and the Sales and Accounts Manager must demonstrate strong consultative selling skills and high levels of customer service to ensure the image of the One Of A Kind brand is held in the highest regard by the community we service.
Key Responsibilities:
- Working alongside the One Of A Kind Sales team the primary responsibility is to meet the defined sales budget. The team will be responsible for sales and account management of over 800 accounts made up of artisans makers designers and micro business owners.
- Maintains regular contact with account base and increases revenue from positioning and demonstrating new and existing products preparing appropriate proposals and closing the sale.
- Prospect and quantify new clients using various method such as outreaching via social media (Instagram TikTok) researching online directories websites establishing connections with organizations like craft councils educational institutions small business organizations attending similar craft events (across the country) as well as visiting potential clients in person whenever possible.
- Have a clear understanding of the show and all the opportunities that there is to offer work closely with the Sales Team to come up with various strategies (such as yearround content in person presentation) to continuously bring new values to our customers.
- Ensures all clients needs and expectations are met in a timely manner. In many cases contact with clients are required all year.
- Identify and execute special sections and curated content opportunities on the show floor
- Work closely with the rest of the One Of A Kind team to contribute feedback and recommendations to improve the overall One Of A Kind experience
- Perform any other duties commensurate with the grade and level of responsibility.
Sales & Account Manager Skills
- Detail oriented and strong ability to accommodate and adjust to tight timelines
- Excellent communication verbal and articulation skills
- Other: Meeting Sales Goals Negotiation Account Management & Customer Service; Sales Planning Building Relationships Market Knowledge Prospecting Skills Negotiation SelfConfidence Product Knowledge Presentation Skills Client Relationships
- Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment fosters collaboration and provides a tangible contribution
- Customer Focus: dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers
- Communication: Strong listening and interpersonal skills
Working Conditions
- Must be willing to attend related events; therefore weekend and evening work will be required occasionally.
- Ability to workdays evenings weekend and holidays when necessary
- Work will be conducted in an office setting with some workfromhome opportunity
- Will sit at a computer for moderate lengths of time
Qualifications :
Job Specifications and Qualifications
- Previous Sales experience and/or similar role is a definite asset
- Ability to develop effective working relationships with staff peers and industry colleagues/contacts in a team environment
- French bilingual would be a plus
- Experience with and at ease with prospecting new business
- Knowledge in craft retail and small businesses is a definite asset
- Requires independent thinking and proven selfstarter with sales lead experience
- Ability to multitask and manage time effectively with a keen attention to detail;
- Excellent interpersonal customer service communication and problemsolving skills are required
- Advanced skills with MS office: Outlook Excel Word and PowerPoint
- Experience with Salesforce is preferred
Additional Information :
Why work at Informa
We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at
Our benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and we support a range of working patterns
Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks
Broader impact: take up to four days per year to volunteer with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
Comprehensive time of package: 10 vacation days 8 paid emergency days 1 paid day to celebrate your birthday and up to 4 paid volunteering days
Work from almost anywhere for up to 4 weeks per calendar year
Competitive benefits including Share Match program
Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
Recognition for great work with global awards and kudos programs
As an international company the chance to collaborate with teams around the world
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.
At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
