IT Help Desk
IT Help Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary:
The IT Help Desk role is to assist with maintaining a stable operation of the inhouse computer network. This includes installing maintaining and supporting all network hardware software and communication links. The individual will also help resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required.
Responsibilities:
- Assist with administration of desktop servers and network
- Troubleshoot computer equipment including desktop laptop server printer monitors telephones and other peripherals
- Reimage and upgrade existing desktops install business applications deploy to branch and departments
- Travel to branch locations as needed for support and maintenance of IT equipment
Qualifications :
High School Diploma/GED Some College Preferred
Credit Union Experience Preferred
Computer Science Major or IT Minor
Minimum 6 months of related experience in support and maintenance upgrading all computer equipment and troubleshooting operating systems hardware software and peripherals.
Previous experience in banking or financial industry helpful
Able to communicate clearly and accurately in verbal and written format with the ability to interact in a pleasant and professional manner with internal and external personnel at all levels.
Solid analytical reasoning along with problem solving skills
Attention to detail and thorough follow up skills
While performing the duties of this job the employee is regularly required to sit; walk; stand; use hands; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 30 pounds and 10 pounds frequently. Specific vision abilities required by this job include close vision and a majority of the day is spent at the computer.
Ability to organize time and resources and set priorities to accomplish multiple tasks.
Must be available to work Saturdays
Additional Information :
As a First Financial employee youll enjoy a challenging work environment. We offer a great benefits package including Medical Dental Rx Vision Life Ins. Retirement Plans Vacation Sick and Personal.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
