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Job Location drjobs

Arlington, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Training & development
Operations Manager ServiceMaster Clean

Location: Arlington TX (DFW Area)
Job Type: FullTime

About Us

ServiceMaster Clean By Prime is a leading provider of commercial cleaning and specialty cleaning services in the DFW area. We are committed to delivering highquality service to our clients while maintaining efficiency in our operations. As part of our growing team we are looking for an experienced Operations Manager to oversee daily business operations ensure quality service delivery and drive efficiency through lean management practices.

Job Summary

The Operations Manager will be responsible for overseeing all operational aspects of the business including staff management client satisfaction quality control and process improvement. This role will ensure smooth of cleaning services maintain strong relationships with clients develop quality teammates and drive continuous improvement in service delivery.

Key Responsibilities

  • Service Operations Management: Oversee daily commercial cleaning and specialty service operations ensuring schedules are met and quality standards are maintained.
  • Team Leadership & Training: Manage and mentor cleaning staff supervisors and subcontractors; provide training on best practices safety protocols and customer service.
  • Quality Assurance: Conduct site inspections implement cleaning checklists and address service issues to maintain highquality standards.
  • Client Relations: Serve as the main point of contact for clients address concerns promptly and ensure customer satisfaction.
  • Scheduling & Workforce Management: Optimize employee schedules to maximize efficiency and coverage for cleaning services.
  • Inventory & Equipment Management: Monitor and maintain cleaning supplies ProTeam backpack vacuums and other equipment to ensure operational readiness.
  • Process Improvement: Apply lean management principles to improve efficiency reduce waste and enhance service delivery.
  • Health & Safety Compliance: Ensure all employees follow OSHA standards and company safety policies.
  • Reporting & Metrics: Track KPIs related to operations employee performance and customer satisfaction providing regular reports to leadership.
Qualifications

  • Experience: 3 years in an operations or management role preferably in commercial cleaning janitorial services or facilities management.
  • Leadership Skills: Proven ability to lead teams train staff and enforce performance standards.
  • ProcessDriven: Experience in workflow optimization scheduling and quality control processes.
  • CustomerFocused: Strong client relationship management and problemsolving skills.
  • Technical Knowledge: Familiarity with commercial cleaning equipment including ProTeam backpack vacuums and industrystandard cleaning techniques.
  • Technology Proficiency: Comfortable using scheduling software reporting tools and Microsoft Office/Google Workspace.
  • Physical Requirements: Ability to walk stand bend and lift up to 50 lbs as needed for inspections or demonstrations.
  • Valid Drivers License: Required for site visits and travel within the DFW area.
Compensation & Benefits

  • Competitive salary based on experience
  • Performancebased bonuses
  • Training and development opportunities
  • Companyprovided equipment and uniforms
Compensation: $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people worldclass customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.


This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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