Front Desk Manager Seasonal
Front Desk Manager Seasonal
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USD 1750 - 1850
1 Vacancy
Job Description
Hospitality Supervisor
High level emotional intelligence
Active in team dynamics conflict prevention/resolution and identifying customer needs
Cheerful attitude and servant leadership disposition
Dedicated customer service and people oriented
Adaptability in a fastpaced environment with ability to learn and develop soft and hard skills
Ability to interact with men and women of all ages and maturity levels of staff/customers
Oversee front desk operations reservation software and checkin/checkout procedures
Manage and train front desk staff to provide excellent customer service
Schedule and delegate tasks to ensure efficiency during busy times
Greet guests with a friendly and professional welcome
Address guest inquiries complaints and requests quickly and effectively
Follow up with guests to gather feedback and ensure satisfaction
Manage room reservations and update property management system accurately
Collaborate with housekeeping maintenance and others for seamless guest experiences
Maintain a clean organized inspected neat and safe work area
Other duties or projects as assigned by SBR leadership
Abide by policies and procedure outlined in the SBR staff handbook
18 years of age or older
Required: Knowledge of Microsoft Office suite. (Word Excel PowerPoint)
Required: Experience in hospitality or recreational field
Excellent verbal and written communication
Exceptional organizational and prioritization skills must be a selfstarter
Ability to use Microsoft Teams daily for work related communication and coordination
Be or become a registered member of Scouting America
Achieves high guest satisfaction through positive feedback and surveys
Events run smoothly and issues are resolved within an hour
Communicates positively with guests and staff to support successful event operations
Up to 8 hours a day of either standing walking hiking and the ability to lift 50 lbs.
Can pass the physical exam and approved for SBR height and weight requirements HERE
Summit staff uniform
Housing
10x12 Platform Tent; Foxtrot Base Camp
Expected Weekly Hours
45 55
Required Experience:
Manager
Employment Type
Temp
