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You will be updated with latest job alerts via email$ 57761 - 89606
1 Vacancy
TARGET CLOSE DATE:
05/02/2025PAY GRADE:
Grade 23TYPE:
Full timeJOB SUMMARY:
Personal Computer (PC)/Network Technicians are responsible for providing computer and networkrelated solutions for end users within their respective organizations. Employees in this position install and maintain computer hardware/software provide technical support and troubleshooting suggestions for end users diagnose various technical problems (e.g. connectivity issues malfunctioning peripherals) provide useroriented training and participate in professional development activities (e.g. research seminars) to stay abreast of current trends and innovations in their field. PC/Network Technicians work almost exclusively in an office setting using standard office equipment (e.g. computer phone copier) and have no supervisory responsibilities to subordinate personnel.COMPENSATION & BENEFITS:
Agencies provide competitive pay and comprehensive benefits packages to include medical and dental insurance employersponsored retirement plan (pension) generous paid holidays sick and vacation leave and more.MINIMUM QUALIFICATIONS:
The following are jobrelated qualifications that are required for employment consideration for this position:
Option A:
Experience repairing and replacing computers and/or computer hardware (e.g. internal components peripherals).
Experience troubleshooting computer networking issues on a computer using system tools (e.g. command line prompts for ping ipconfig tracert speed tests).
Experience using networking diagnostic tools and equipment to troubleshoot networking issues (e.g. toners cable tester).
Experience with Windows 10 or higher including installation configuration and troubleshooting of the operating system and applications.
Experience with Remote Desktop or similar tools (e.g. SCCM Cisco WebEx Quick Assist etc..
Option B:
Associates degree in Computer Repair Computer Networking or related field.
Option C:
Computer Information Systems Certificate (e.g. Networking Computer Repair CompTIA A).
PREFERRED QUALIFICATIONS:
The following are jobrelated qualifications deemed desirable by Merit System agencies. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes.
23 years of experience as a PC Network Technician.
TYPICAL JOB DUTIES:
Conducts research to determine the software/hardware need of users and departments in order to make informed decisions and recommendations to users and management regarding future software and hardware purchases.
Maintains computer systems peripherals and relevant equipment by installing updates and replacing and repairing computer hardware equipment according to enduser requirements to ensure equipment is performing as expected.
Troubleshoots and diagnoses connectivity issues and technical problems with software operating systems and hardware using diagnostic software equipment and vendor recommendations for repair in order to resolve problems and restore equipment and system functionality.
Installs and configures software hardware and computer peripherals on personal computers using manufacturer specifications in order to meet end user needs.
Conducts enduser training by demonstrating proper equipment use creating user guides and instructing users on equipment use in accordance with manufacturer specifications in order to ensure equipment is being used appropriately.
PHYSICAL DEMANDS:
Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional light lifting of items or objects weighing up to 25 lbs.WORK ENVIRONMENT:
Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment such as computer phone copier etc. Work involves use of tools and equipment necessary for the repair of personal computers local networks or PC peripherals.EEO STATEMENT:
The Personnel Board of Jefferson Countyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Each Merit System member city/agencyoperate its own equal employment opportunity policies available on the individual city/agency website.
ACCOMMODATION:
To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability please contact our Accommodations Coordinator at or phone at(select option 1 Monday through Friday 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process.
NOTE:
This job posting may close before or be extended beyond the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply.
DISCLAIMER:
This job posting is not meant to be an allinclusive list of the job duties responsibilities or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.
Required Experience:
IC
Full-Time