Sales Order Coordinator
Sales Order Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Gasser Chair is a distinguished leader in the design and manufacturing of premium seating solutions proudly trusted by some of the worlds most iconic brands including Wynn Caesars RitzCarlton and Hilton. Renowned for our unwavering commitment to excellence and innovation we design and produce custom seating solutions that seamlessly blend style comfort and durability setting the standard in quality and design.
Founded in 1946 Gasser Chair has a rich history rooted in skill and ingenuity. As a thirdgeneration familyowned business we have grown from a small operation to a global brand while staying true to our values of quality integrity and customer focus. With decades of expertise and a passion for innovation we continue to redefine what is possible in custom seating solutions.
We encourage you to visit our website at to learn more about our history explore our product offerings and discover how we bring our legacy of craftmanship and innovation to every project we undertake.
Our Core Values:
At Gasser Chair our core values define who we are and how we operate. We are committed to being Respectful creating a welcoming and supportive environment; Accountable working together to ensure success; ProcessDriven dedicated to following and improving best practices; and Adaptable embracing positive change.
These values are not just words they are the heart of how we work and grow together. We look for team members who share these principles and bring them to life every day. When you join Gasser Chair you become part of a team that values collaboration dedication and a commitment to doing great work. Your success here starts with embracing our core values and contributing to a culture where everyone thrives.
Position Overview:
The Sales Order Coordinator at Gasser Chair plays a key role in managing and coordinating customer orders from entry to delivery. This role ensures all customer specifications are accurately captured and communicated. The role will act as a central point of contact for orderrelated inquiries and will proactively support both internal teams and external customers.
Responsibilities:
- Order Entry: Accurately enter and maintain sales orders in the ERP system based on customer purchase orders and specifications.
- Order Review: Verify order details such as product specifications pricing shipping instructions and lead times.
- Coordination: Liaise with the Production Engineering and Shipping teams to ensure orders are processed and delivered according to customer requirements.
- Communication: Provide timely updates to sales representatives and customers regarding order status changes or delays.
- Issue Resolution: Proactively address and resolve order discrepancies shipping issues or production delays in collaboration with internal departments.
- Documentation: Maintain organized records of sales orders confirmations change orders and delivery documentation.
- Process Improvement: Support the continuous improvement of order management processes and documentation practices.
- Reporting: Generate and review order tracking reports and metrics as requested by leadership.
- Sales Support: Assist the Gaming and Hospitality Sales teams with administrative tasks related to quotes order history or custom request
- CrossTraining: Collaborate with peers across departments and provide backup support for other orderrelated or customer service tasks as needed.
Qualifications:
- Associates degree or higher in Business Sales or a related field; or equivalent relevant experience in a sales support or order management role.
- Prior experience in order management customer service or sales support in a manufacturing environment preferred.
- Strong working knowledge of ERP systems is a plus.
- Exceptional attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to manage multiple priorities and meet deadlines in a fastpaced environment.
- Customerfocused mindset with a proactive approach to problemsolving.
- Proficiency in Microsoft Office Suite especially Excel and Outlook.
Physical Requirements:
The Sales Order Coordinator at Gasser Chair is expected to perform job duties in a professional office environment. The role requires the ability to sit or stand for extended periods use a computer and telephone regularly and occasionally move throughout the manufacturing plant. Occasional lifting of up to 20 lbs. may be required for handling files or samples. Occasional travel between plants or customer sites may be necessary.
Gasser Chair is committed to providing reasonable accommodations in accordance with the ADA. If you require an accommodation to perform the essential job functions please notify Human Resources and appropriate arrangements will be made to support your needs.
Benefits:
401(k)
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Shortterm disability
Longterm disability
Tuition reimbursement
Gasser Chair Company is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.
Gasser Chair Company complies with all laws and regulations related to verifying employment eligibility and is an EVerify employer.
Required Experience:
IC
Employment Type
Full-Time
