Volunteer Coordinator II
Volunteer Coordinator II
Posted on :
24-04-2025
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1 Vacancy
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Job Description
Position Description
Harris County Public Library (HCPL) History
The Harris County Public Library (HCPL) system established in 1921 began as a collection of smalllibraries located in stores post offices and private homes. Over the years it has grown into a robustnetwork comprising 26 branch libraries two technology service centers and two partner locationsthat provide collection and circulation services. HCPL serves the communities of unincorporatedHarris County and cities without independent library systems.
In 2024 HCPL received the prestigious National Medal for Museum and Library Service the highesthonor awarded to libraries in the United States. Bestowed annually by the Institute of Museum andLibrary Services (IMLS) this award recognizes institutions that deliver exceptional service to their
communities. The library was recognized for innovative initiatives like HCPL Connected Enhanced Library Cards and its Mobile Outreach Librarian program.
HCPL is also recognized as one of the best places to work offering a supportive and inclusiveenvironment that fosters innovation collaboration and professional growth. Its dedication toemployee wellbeing diversity and community impact makes HCPL more than just a workplaceitswhere individuals can grow inspire and contribute to meaningful change.
What you will do at Harris County Public Library:Reporting to the Branch Manager Volunteer Coordinator II is responsible for planning developingcoordinating and implementing a comprehensive volunteer program. This role encompassesmanaging all aspects of the librarys volunteer program including recruitment training placementretention and recognition of volunteers. The Volunteer Coordinator II establishes proceduresmaintains accurate records ensures compliance with policies and collaborates with staff to identifyand create meaningful volunteer opportunities. Additionally the position oversees marketing effortsto promote the program builds partnerships within the community and acts as the primary liaisonbetween volunteers and library staff to ensure effective communication and support.
Duties & Responsibilities:- Manage the full volunteer lifecycle including recruitment engagement retention anddeactivation
- Develop and implement procedures for onboarding utilizing and releasing volunteers
- Conduct interviews with volunteer applicants to evaluate their qualifications and compatibilitywith specific roles and refer them to the appropriate department staff for placement
- Administer and ensure all necessary background checks are conducted for all HCPLwide volunteersin compliance with Harris County and HCPL guidelines
- Administer the librarys marketing and social media platforms to showcase volunteer activitieshighlight upcoming events and promote branch updates
- Provide ongoing training and resources to ensure volunteers are wellprepared for their roles
- Create and deliver a volunteer training program aligned with the HCPL Mission and Core Values
- Establish policies procedures and priorities to align volunteer services within HCPLorganizational goals
- Maintain a comprehensive database of volunteer information including skills records andactivity logs
- Lead and participate in community meetings to build relationships and advocate for the volunteerprogram
- Collaborate with community partners to enhance program visibility and recruit volunteers
- Advocate for volunteer services and address any issues that arise
- Plan and implement recognition activities that recognize the contribution of volunteers to theorganization
- Create and maintain tracking reports to evaluate volunteer participation measure engagementlevels and assess the overall effectiveness of the volunteer program
- Serve as the primary liaison between volunteers and HCPL staff ensuring clear communication andpositive relationships
- Attend seminars and training sessions to stay informed on best practices in volunteer managementand community engagement
- Other duties as assigned
Harris County is an Equal Opportunity EmployerRequirements
Education:
- Bachelors degree from an accredited college or university
- Two 2 years of fulltime customer service experience showing empathy good communication andproblemsolving.
- Two 2 years of fulltime experience designing planning and making educational activities forchildren and adults in a learning or programming environment.
- Knowledge of computer technology including Word Processing and Spreadsheets
- Knowledge of office and business procedures County policies rules and regulations
- Knowledge of designing implementing and evaluating volunteer programs to align with
organizational goals - Understanding best practices for recruiting training supervising and retaining volunteers
- Proficiency in managing multiple tasks setting priorities and maintaining accurate records
- Ability to use digital tools and platforms to manage volunteer programs and promote outreach
initiatives - Ability to effectively convey information build rapport and resolve conflicts
- Ability to work independently and with a group
- Ability to exercise sound judgment and professionalism while interacting with both internal and
external customers - Must use your personal mobile device for our Multifactor Authentication process
NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
Experience:
- Experience coordinating volunteer programs (preferred)
General Information
Position Type and Typical Hours of Work:- FullTime Regular
- Typical shifts are Day Evening Nights Weekends etc.
- May require attending meetings council session or afterhours events and offsite meetings.
- $23.15 Per Hour
- Paid Biweekly
Work Environment and Physical Demands:
- This job typically operates in a professional office environment with overhead lighting and long periods of screen time.
- Daily use of a computer keyboard copier scanner printer calculator phone (desk and cell).
- Daily use of software programs including Microsoft Office Suite Outlook Word Excel and GPS.
- At times work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes.
- Driving: Available and reliable transportation for workrelated duties.
- Sitting for long periods; light physical activity that may include walking standing stooping bending reaching lifting and carrying.
- Ability to lift carry and exert up to 25 pounds. Occasionally lifts carries and exerts up to 40 pounds.
- Reports To Position:Assistant Branch Manager Adult Services
- Supervises Positions: TBD
Work Location:
- Barbara Bush Branch Library 6817 Cypresswood Dr Spring TX 77379
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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