Leasing Consultant Residential
Leasing Consultant Residential
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
ABOUT CIM GROUP:
CIM is a communityfocused real estate and infrastructure owner operator lender and developer. Our team of experts works together to identify and create value in real assets benefiting the communities in which we invest. Back in 1994 our three founders focused on projects in Southern California neighborhoods. Today we are a diverse team of 1000 employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live work and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering and we strive to make an even greater impact in the years to come. Join us and make an impact today!
POSITION PURPOSE:
The leasing consultant is responsible for the leasing marketing and maintaining positive resident relations of multifamily residential apartments.
ESSENTIAL FUNCTIONS:
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards etc..
- Immediately record all telephone and inperson visits on appropriate reports.
- Files own guest cards and maintain according to established procedures.
- Inspect models and available market ready communicate related service needs to Property Manager.
- Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Update availability report process applications for approvals. (i.e. credit check rental history etc. Submit processed applications to the Community Manager for approval.
- Follow up with applicant regarding status.
- Ensure apartment is ready for resident to movein on agreed date.
- Immediately followup on prospects that did not close and attempt to close sale again. If unable to help prospect refer them to sister communities to meet prospects needs.
- Secure new residents signature(s) on appropriate paperwork prior to movein. Orient new residents to community.
- Assist in monitoring renewals. Distribute and followup on renewal notices.
- Monitor advertising effectiveness. Gather information about market competition in the area and file.
- Represent the company in a professional manner at all the times.
- Accept rental payments and give immediately to Assistant Community Manager.
- Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
- Maintain current resident files.
- Maintain and record daily inspections for the community.
- Distribute all company or communityissued notices.
- Maintain accurate monthly commission records on leases and renewals for bonus purposes.
- Assist management team with other various tasks as required.
- Consistently implement policies of the community
- Receive all telephone calls and inperson visits. Listen to resident requests concerns and comments.
- Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community repairs rent rules etc. Follow up on a timely basis if unable to respond to residents on all matters.
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
- Maintain open communication with Property Manager and Maintenance Supervisor.
- Contribute to cleanliness and curb appeal of the community on continuing basis.
- Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
- Participate in outreach marketing activities on a regular basis to obtain prospective residents.
- Advise residents of referral concessions (if permitted).
- Assist in placing removing/updating banners balloons bandit signs flags etc.
- Distribute newsletters pamphlets flyers etc.
- Conduct market surveys and shop competitive communities.
SUPERVISORY RESPONSIBILITIES:
- None
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification licenses etc.
- Bachelors Degree or a minimum of two years leasing experience with multifamily properties is preferred but not required.
- Proficient in MS Office Suite additional property management software (Yardi/One Site) highly desired.
- Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
- High level of professionalism in both manner and dress.
- Ability to work a flexible schedule including evenings and weekends.
KNOWLEDGE SKILLS AND ABILITIES:
- Demonstrated ability to read write and communicate effectively and complete legal documents sell and explain apartment features and answer resident questions.
PERFORMANCE METRICS:
- Accuracy in work product.
WHAT CIM OFFERS:
At CIM we believe our success stems from our collective efforts and we are committed to providing wellrounded support and resources for our employees. In addition to a competitive compensation plan CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits including:
A variety of Medical dental and vision benefit plans
Health Savings Account with a generous employer contribution
Company paid life and disability insurance
401(k) savings plan with company match
Comprehensive paid time off including: vacation days 10 designated holidays sick time and bereavement leave
Up to 16 hours of volunteer time off
Up to 16 weeks of Paid Parental Leave
Ongoing professional development programs
Wellness program including monthly and quarterly prizes
And more!
Actual base salary considers several factors including but not limited to geography jobrelated knowledge experience and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered nonexempt so will be eligible for overtime pay in accordance with federal and state law. At CIM base pay is one part of the total compensation package. This role will be eligible to participate in CIMs variable compensation program (e.g. commission). The anticipated base pay range for the position in Oakland California is $21 $26 per hour.
HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:
At CIM Group we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group.Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.
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Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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