Program Manager Selection EU Amazon Business
Program Manager Selection EU Amazon Business
Posted on :
24-04-2025
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1 Vacancy
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Job Description
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers to find research and buy products and services from a vast selection across multiple devices marketplaces and regions. Our customers range from individual professionals to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing how we add and display business selection price products and provide the right customer experience. Amazons approach to this segment is peculiar and unique because we are combining the Amazon store dynamic with B2B procurement and selling policies to iterate and improve our current experience. We are building new solutions to enable our global business customers to find and buy products from the Amazon stores and be in compliant with their procurement and business policies. We are disrupting the status quo of B2B by delivering new efficient solutions to individual proprietors to smallmedium businesses to global organizations (and everything in between).
Enterprise customers typically buy in large quantities often in annual contracts and have very specific needs. We are seeking a Program Manager to lead the selection analysis for our largest customers. You will need to understand EU business customers develop and execute product basket matching mechanisms and build customerspecific solutions. You will also be responsible for designing improving and automating the overall process. This is a critical area for the business which has high visibility among the senior Amazon Business EU management team. The person in this role will also need to navigate a high level of ambiguity show strong judgment and invent new solutions for the business.
The person could be located in London Luxembourg or Madrid.
Key job responsibilities
The Program Manager will lead the following activities:
Deliver highquality product matches to satisfy customers purchasing requirements.
Help design improve and automate the process to build scalable selection solutions for large customers in Europe and align with Amazon Business EU leadership.
Establish and own operational KPIs to track performance of business processes.
Dive deep into customer and business data to propose new solutions and processes.
Collaborate with EU customerfacing teams to understand multiple use cases and personas and develop solutions to delight the business customer.
Collaborate as a Subject Matter Expert to provide input to EU and global product teams to deliver a compelling customer experience.
About the team
Come be a part of a rapidly expanding global business! At Amazon Business a fastgrowing startup passionate about building solutions we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and nontech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements
Industry experience a plus.
Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Enterprise customers typically buy in large quantities often in annual contracts and have very specific needs. We are seeking a Program Manager to lead the selection analysis for our largest customers. You will need to understand EU business customers develop and execute product basket matching mechanisms and build customerspecific solutions. You will also be responsible for designing improving and automating the overall process. This is a critical area for the business which has high visibility among the senior Amazon Business EU management team. The person in this role will also need to navigate a high level of ambiguity show strong judgment and invent new solutions for the business.
The person could be located in London Luxembourg or Madrid.
Key job responsibilities
The Program Manager will lead the following activities:
Deliver highquality product matches to satisfy customers purchasing requirements.
Help design improve and automate the process to build scalable selection solutions for large customers in Europe and align with Amazon Business EU leadership.
Establish and own operational KPIs to track performance of business processes.
Dive deep into customer and business data to propose new solutions and processes.
Collaborate with EU customerfacing teams to understand multiple use cases and personas and develop solutions to delight the business customer.
Collaborate as a Subject Matter Expert to provide input to EU and global product teams to deliver a compelling customer experience.
About the team
Come be a part of a rapidly expanding global business! At Amazon Business a fastgrowing startup passionate about building solutions we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and nontech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements
Industry experience a plus.
Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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