Sr Technical Program Manager Enterprise Service Delivery
Sr Technical Program Manager Enterprise Service Delivery
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-04-2025
Job Description
Amazon is seeking an experienced Sr. Technical Program Manager to create the future of productivity applications at Amazon.
As a Sr. Technical Program Manager (TPM) in the Enterprise Service Delivery (ESD) organization your responsibilities will focus on driving software and automation initiatives enabling our partner teams to integrate and operate a unified delightful experience for our customers. Our ideal candidate is a highly motivated organized individual who thrives in a fastpaced environment where were always building something new and always learning new spaces and skills.
Enterprise Service Delivery owns the productivity application experience across Amazon. We support extend and integrate productivity applications to ensure they meet the needs of every Amazonian at the unique scale and speed Amazonians require. We reach every area across Amazon and are part of building every feature and service that delights our customers.
Key job responsibilities
Ownership of highly visible complex crossfunctional projects including product definition roadmap planning and project tracking.
Partnering with teams across the organization aligning dependencies and priorities and driving completion to meet commitments.
Hosting meetings to assemble the right people to achieve program goals.
Writing concise clear datadriven narratives and status reports and summaries for leadership at different levels.
A day in the life
Senior TPMs use their experience and judgement to translate customer needs into actionable plans. They use a combination of messaging and realtime interaction to keep programs moving forward predictably and ensure potential blockers are surfaced early and driven to closure escalating to leadership when needed.
About the team
Our team provides fulllifecycle development of critical crossfunctional needs building the needed tools and automation solutions to create a delightful productivity experience for Amazonians tools that work together work well and are safe to use. This streamlined effortless experience helps us all build delightful experiences for Amazon customers.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Sr. Technical Program Manager (TPM) in the Enterprise Service Delivery (ESD) organization your responsibilities will focus on driving software and automation initiatives enabling our partner teams to integrate and operate a unified delightful experience for our customers. Our ideal candidate is a highly motivated organized individual who thrives in a fastpaced environment where were always building something new and always learning new spaces and skills.
Enterprise Service Delivery owns the productivity application experience across Amazon. We support extend and integrate productivity applications to ensure they meet the needs of every Amazonian at the unique scale and speed Amazonians require. We reach every area across Amazon and are part of building every feature and service that delights our customers.
Key job responsibilities
Ownership of highly visible complex crossfunctional projects including product definition roadmap planning and project tracking.
Partnering with teams across the organization aligning dependencies and priorities and driving completion to meet commitments.
Hosting meetings to assemble the right people to achieve program goals.
Writing concise clear datadriven narratives and status reports and summaries for leadership at different levels.
A day in the life
Senior TPMs use their experience and judgement to translate customer needs into actionable plans. They use a combination of messaging and realtime interaction to keep programs moving forward predictably and ensure potential blockers are surfaced early and driven to closure escalating to leadership when needed.
About the team
Our team provides fulllifecycle development of critical crossfunctional needs building the needed tools and automation solutions to create a delightful productivity experience for Amazonians tools that work together work well and are safe to use. This streamlined effortless experience helps us all build delightful experiences for Amazon customers.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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