DescriptionECP is a marketleading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8000 communities around the world. Were looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.
Were looking for an experienced UX Architect to join our Product team who is excited to make an impact at a fastgrowing 80person company. We are looking for someone to operate as an experienced individual contributor while helping to establish UX best practices in collaboration with our Product and Engineering department heads.
Ultimately you will make our product more userfriendly and intuitive to attract and retain customers. Youll be working on a set of products that weve built in house in various stages within the product lifecycle.
We are open to remote candidates based in the U.S.
- Collaborate with product and engineering to define and implement innovative solutions for the product direction and experience
- Gather and evaluate user requirements in collaboration with product managers
- Conduct user research and interviews gaining a deep understanding of users and their workflows
- Find creative ways to solve UX problems (e.g. usability findability)
- Conduct concept and usability testing and gather user feedback
- Create sitemaps user journeys wireframes and lowfidelity prototypes
- Develop the information architecture of products and features including organizing content and features to ensure users can easily navigate and find what theyre looking for
- Prepare and present ideas and prototypes to internal teams and key stakeholders
- Collaborate with product designers and engineering to ensure successful implementation of findings in final designs and application
- Keep abreast with competitors and industry trends
- Establish and promote UX guidelines best practices and standards
- Champion usercentered design principles throughout the product life cycle to ensure user needs remain central to every decision
Requirements - Bachelors degree in relevant field preferred
- Proven work experience as a UX Architect or similar role
- Knowledgeable about HTML CSS and JS
- Portfolio of design projects
- Familiarity with interaction design and information architecture
- Uptodate knowledge of design software such as Figma Sketch Adobe Illustrator Photoshop etc.
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good timemanagement skills
- Experience working in an Agile/Scrum development process